Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care organisations to design, develop and deliver better care for patients that improves health outcomes while making efficient use of resources. Regardless of function, specialism, or location, we are all united in our commitment to improving health and wellbeing for everyone.
Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.
Arden & GEM CSU is committed to supporting the redeployment of our at risk employees. In line with our policy, staff at risk may be given preferential consideration to posts that could be considered suitable alternative employment. We reserve the right to close, delay or remove adverts while this process is completed. We apologise if you experience a delay in the shortlisting stage of the recruitment cycle.
Job overview
We are looking for a talented and motivated individual to lead the AGEM 'National Clinical Registries and Audits' Service; someone who has a drive and passion for developing and leading teams combined with solid leadership experience.
The applicant should possess excellent leadership skills and have the ability to make a strategic vision a reality. We are looking for a proactive individual who will support the development of the clinical registries service, bringing together multiple teams and identifying opportunities for growth.
The role will require extensive stakeholder engagement and management and the ability to effectively communicate with a range of stakeholders from a variety of different specialties such as technical and clinical.
Main duties of the job
The post holder will provide senior leadership for the AGEM Clinical Registries and audits portfolio, ensuring systems, processes and resources are delivering a timely and robust service.
They will work with the AD of BI, to develop and grow the clinical registries portfolio, working with NHSE and associated partners, to onboard new clinical registries and establish a robust and responsive delivery arm that can respond to the evolving needs of a range of clinical registries and audits, exploring opportunities for economies of scale, whilst encouraging a culture of collaboration and knowledge sharing. They will also focus on developing our existing clinical registries and audit offering, ensuring they remain best of breed and industry leading.
Working for our organisation
NHS Arden & GEM supports over 90 customers spanning the entire health and care system including: NHS England (Regions and National Programmes), Integrated Care Systems (ICS), Integrated Care Boards (ICB), Trusts, and Local Authorities. Our people and solutions are not afraid to push the boundaries when playing an integral role in helping customers to meet the challenge of building integrated and sustainable healthcare.
We have over 1000 staff, with offices throughout the Midlands, North, West and South East we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south. Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.
We provide real value to our customers by working at scale, creating the synergies and innovation that ultimately drives improved patient outcomes and makes commissioning resources work harder.
Detailed job description and main responsibilities
1. Work with the Associate Director of Business Intelligence to deliver a robust service - responsible for providing an efficient, effective, high quality professional and well-co-ordinated service capable of meeting all statutory, regulatory and NHS requirements ensuring alignment with the activity of the organisation.
2. Provide strong leadership, role modelling AGEM values and establishing a productive and cohesive culture.
3. Identify opportunities to maximise the use of national clinical registry and audit data to improve patient care and clinical outcomes.
4. Ensure the service has robust governance in place, assuring outputs generated by the service are made available to relevant parties in a timely and robust manner.
5. Ensure effective governance is in place between Clinical Registries teams, NHS England and associated partners.
6. Provide pro-active leadership to the totality of the service and be the escalation point for all clinical registry team and senior customer base.
7. Ensure the service is resilient and responsive to evolving needs and has effective service management planning in place.
8. Utilise own initiative to develop a forward-thinking clinical registries and audit service that is optimally performant.
9. Undertake coordination and identification of shared requirements across all AGEM led registries and audits to drive efficiency.
10. Embed a culture of "US", developing an AGEM clinical registry identity, where all team members feel part of that team and recognise their role and value whilst also ensuring we maintain the individual identity of each registry for external recognition and reputation.
Person specification
Essential
* Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
* Experience in effective stakeholder engagement and management.
* Ability to work under pressure and to tight and often changing deadlines.
* Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
Desirable
* Experience with an established clinical registry or audit
* Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment.
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
All new entrants to the CSU for a permanent position will be subject to a 6 month probationary period. For new entrants appointed on a fixed-term basis, the probationary period is between 1 and 6 months.
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