Admissions Coordinator
Borehamwood, Hertfordshire
Flexible Working | Relaxed Office Environment | Career Progression Opportunities
Hours: 07:30am - 22:30pm 8 hours per day, 5 days per week including weekends.
Weekend work required on a rotating basis
Are you looking for a rewarding career in Admissions? Do you want to work in a supportive and inclusive environment?
At UKAT, we believe our employees are at the heart of everything we do. In your first year with us, you could achieve an OTE of upto £45,000. If you're ready to make a real difference, keep reading!
About Us
UK Addiction Treatment (UKAT) was established in 2014 and operates eight rehabilitation centres across the UK, offering 200 beds for medical detox and therapeutic recovery. We support individuals struggling with various addictions, including alcohol, cocaine, cannabis, heroin, prescription drugs, eating disorders, and gambling. Our facilities include en-suite rooms, gyms, and full on-site medical units, ensuring the highest standard of care.
Why Join Us?
* Be part of a team that supports people on their recovery journey
* Clear career progression within your first year
* Inclusive and relaxed office environment that prioritises mental well-being
* A diverse and friendly team that values collaboration
* Flexible working hours for better work-life balance
* Staff perks and discounts
Your Role as an Admissions Coordinator
You'll play a vital role in guiding individuals on their recovery journey, ensuring a smooth and supportive admissions process.
Key Responsibilities:
* Responding to telephone and email enquiries
* Assessing potential clients and recommending suitable treatment pathways
* Liaising with clients and funders to gather pre-admission information
* Managing financial processes, including invoices and payments
* Keeping accurate and up-to-date records of clients and funders
* Building relationships with referral sources
* Producing monthly performance reports
Who We're Looking For
We need someone who is confident, compassionate, and resilient, someone who can connect with clients over the phone, reassure them, and encourage them through the admissions process. First-hand experience of the recovery process or prior work in addiction services is essential for this role. We are looking for individuals who can bring personal insight or professional expertise to support those on their recovery journey.
Key Skills & Requirements
* Ability to multi-task and prioritise effectively
* Strong computer skills and confidence using online databases
* Proven success in outbound calls, call-backs, and time management
* Ability to understand client needs and provide tailored support
* Excellent verbal and written communication skills
* Empathy, patience, and a commitment to helping others
This is more than just a job, it's a chance to make a real impact. If you're passionate about supporting people in addiction recovery and want to be part of a dedicated team, we'd love to hear from you!
Apply today and take the first step towards a rewarding career with UKAT.