Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do. Job Role: To ensure that the Restaurant/Café/Lounge areas, counters and fridges are set up and maintain to the highest standards. To serve customers in a friendly and efficient manner. Operational Skills Necessary Operational Skills: Job Knowledge, Technical Knowledge, Expertise, Customer Service, Menu/Product Knowledge Duties: Ensure all counters, fridges and tables are set up prior to service time Ensure constant replenishment of counters and fridge’s throughout service Ensure attractive presentation of food throughout service Ensure the restaurant area is clean and tidy at all times To provide a high standard of customer service, dealing with customers politely and professionally at all times To assist in the preparation and service of food and beverages to the customer To assist in maintaining levels of hygiene in the preparation and service areas To carry out dedicated cleaning of equipment and/or areas as per approved cleaning schedules To operate a till and be responsible for any money in their care in compliance with all Lexington procedures with regards to financial security To ensure correct storage and rotation of stock, when required To ensure at all times the wearing of the correct protective clothing and footwear To comply with all health, safety and hygiene regulations as lay down within the catering department and to make due diligence reports if required To report any equipment breakdowns or accidents to the Supervisor/Assistant Catering Manager/ Catering Manager To attend any training that is required To carry out all reasonable tasks expected by management Interpersonal Skills Necessary Interpersonal Skills: Effective Communicator; Verbal (Speech) and Non-Verbal (Listening), Team Worker, Flexibility, Personal Hygiene Duties: Welcome and connect with every customer Ensure the highest standard of customer care is used at all times Ensure all customers are served in a friendly and efficient manner Ensure all comments and complaints are passed on immediately to the Catering Manager Ensure high standards of personal hygiene Ensure uniform is clean and tidy Ensure all accidents and faulty equipment is reported to the Catering Manager Ensure that all new ideas are communicated to the Catering Manager Ensure full attendance to all training sessions, meetings and monthly reviews To work overtime provided reasonable notice is given To carry out any other duties as reasonably directed by the management team Our way of saying thank you… At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme Why it's great to work for us At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential. We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns. Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand. Interested? Click the ‘Apply now’ Other details Job Function Colleague Pay Type Hourly Hiring Rate £12.21