Technical Claims Advisor required in Harlow, Essex.
Our client is a market leading Company providing an award-winning automotive warranty and insurance products service. As a new team member, you'll have every chance to make a real impression in a motivated and supportive environment where new ideas are both welcomed and encouraged.
In this exciting role as a Technical Claims Advisor you will have the opportunity to make a difference by utilising both your automotive mechanical knowledge and customer service skills to assist their customers in processing warranty claims on numerous portfolios in their business.
Details & Benefits of this Technical Claims Advisor role include:
Week Hours Monday to Friday 9.00am to 5.30pm.
1 in 3 Saturdays worked 9.00am to 1.00pm.
Basic Salary up to £30,000 p.a. (depending on experience).
20 days annual leave increasing with length of service (plus Bank Holidays).
Enhanced sick pay.
Pension contributions 4% employee and 4% employer.
Life Assurance 4 x basic salary.
Access to discount platform with over 800 retailers.
Employee wellbeing hub.
Cycle to work scheme
Contract: Full Time, Permanent.Duties/Responsibilities Involved in this Technical Claims Advisor Role:
Guiding customers through the relevant warranty claims process.
Working with both internal and external customers to resolve issues.
Using your ability to balance diplomacy with assertiveness and to negotiate at all levels.
Resolving claims acro...