The Role
1. Manage an allocation of low value claims.
2. Understand Insurance Industry and claims handling.
3. Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.
4. Compliant with all aspects of the WTW financial processes. Adherence of reserving process within given authority.
5. Deal with day-to-day client queries competently, and in line with WTW values.
6. Understand and comply with the audit process.
7. Support and Contribute to the Continuous Improvement Forum.