Internal Sales Engineer – Industrial Pumps Location: Loughborough Salary: £30,000 – 35,000 per annum (DOE) 8% company pension 25 days holiday Bank holiday Private healthcare Annual company bonus Hybrid working (on completion of probation) Join a global leader in the pumps industry delivering high-performance solutions for multiple industries. Our client is world-renowned for their innovation, reliability and sustainability. As an Internal Sales Engineer, you will be the link between customers and Area Sales Managers, helping to drive sales by handling technical enquiries and generating quotations. You will be working closely with internal teams including production, engineering and Sales, to ensure a seamless customer service experience. You’ll be joining an experienced team About the Role: Supporting Area Sales Managers by handling customer enquiries and guiding them from initial contact to final sale. Supporting the customer from enquiry to sale, ensuring customers receive the right technical solution. Working closely with internal teams, including production, to prepare quotes and ensure smooth processes. Collaborating with the Area Sales Managers to follow up on quotations and drive sales. Provide excellent customer service by prompt response and follow-up action to resolve issues on time. Updating internal databases and CRM systems with accurate and up-to-date customer information and enquiries, to ensure seamless tracking and reporting. About you: A strong technical knowledge, ideally in mechanical components (eg pumps, valves, seals, hydraulics, or rotating equipment) Experience in fluid handling industries, preferably within the water sector. Ability to interpret customer requirements and generate technically sound solutions. Strong attention to detail, with the ability to multitask and manage multiple customer enquiries, quotes and internal coordination simultaneously. Excellent communication skills to liaise between customers, ASMs, and internal teams. Proficiency in Microsoft Office. CRM experience The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12 months later, and 94% are still there 2 years later. That speaks for itself. Want to be a part of this? Of course, you do If you have the spirit and passion this position requires then get in touch now before the deadline expires. To apply, click on the apply button, contact Dina Cottier, or call the Mercury Hampton office directly on (44) 1925 937 311. We aim to respond to all successful applicants within two working days. Ready to make a difference and grow your career? Apply now