Career Opportunities with NEP Group Inc.
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Role: Network Change Coordinator
Location: Manchester or Milton Keynes
Are you passionate about keeping the world connected? NEP Connect is seeking a proactive and skilled Network Change Coordinator to join our dynamic team! In this role, you'll play a vital part in ensuring seamless network changes across our innovative and cutting-edge broadcast and telecommunications infrastructure.
What You’ll Do:
As a Network Change Coordinator, you’ll be at the heart of our operations, working closely with our Network Planning, NOC, and Support teams to manage change control efficiently. You’ll coordinate internal and external resources to ensure network changes are implemented smoothly, driving excellence across the business.
Key Responsibilities:
* Build strong relationships with suppliers, NEP teams, and clients to deliver top-tier service.
* Support project review and commercial forecasting meetings to keep everything on track.
* Run CAB meetings and report back to key stakeholders, ensuring smooth communication.
* Coordinate network changes, handling risk assessments and method statements.
* Create change-related materials, such as Notifications, Method Statements, and timelines.
* Lead seamless handovers to the NOC team and ensure KPIs exceed expectations.
* Develop scheduling systems, working with governance and network teams to ensure successful implementations.
* Maintain clear communication with all departments, keeping everyone informed about progress and changes.
* Act as a proactive and positive liaison, handling any customer queries and issues with care and professionalism.
* Assist in training operators, engineers, and support staff as needed.
* Foster a harmonious work environment by collaborating with colleagues across departments to ensure success.
What You’ll Bring:
* Excellent communication skills, with the ability to build relationships and collaborate across all levels, internally and externally.
* Strong PC skills with proficiency in administration and planning.
* Experience in television broadcast, telecommunications, or electronics industries is a plus.
* Knowledge of ITIL methodologies.
* A team-player mindset, confident and articulate, with a knack for motivating others.
Why Join Us?
At NEP Connect, we pride ourselves on delivering world-class solutions and being at the forefront of network technology. As part of our team, you’ll be involved in exciting projects, work alongside talented professionals, and enjoy a supportive environment where your contributions are valued.
Ready to take the next step in your career? Apply now and be part of something extraordinary!
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