Due to a pending staff retirement, we are looking to appoint a driven, motivated individual with experience in delivery and quality assurance of vocational qualifications. The role is open for full-time employment or on a contractor basis with an anticipated start date of 1 June 2025.
We are an Investors In People (IIP) Gold organisation and offer a substantial benefits package to our staff. Attitudes and behaviours are equally as important as skills and experience here at ETA. Therefore, we are willing to provide any additional support, training, and upskilling necessary to the right candidate.
KEY PURPOSE
This role is an evolving one with the opportunity for the successful applicant to contribute to the ever-changing role with regard to the activity, process, and practice.
The post holder will work to the Head of Solutions and Compliance to contribute to the overall management of risk and compliance of the qualifications through a streamlined and innovative continuous sampling process providing appropriate levels of support and guidance to centres and in line with regulatory requirements.
KEY RESPONSIBILITIES
* Undertake sampling of centre activity on a rolling and regular basis via a variety of mechanisms including face-to-face, video link, and centre systems and e-portfolio mechanisms as required and agreed with the centre.
* Undertake annual rolling (or as allocated to each centre) monitoring activities in line with centre allocation – this may be in person at the centre on occasions.
* Undertake all activity in line with the ETC Awards Ltd sampling strategies and in keeping with agreed escalation control.
* Complete administration duties ensuring all activities are concluded within agreed time frames and that personal resources are used effectively and efficiently to achieve best value.
* Participate in and contribute to EQA standardisation and training sessions as required.
* Contribute to the ongoing peer development of the team.
* Liaise with colleagues and Head of Solutions and Compliance, with regard to standardisation of practice and improvements in the policies, procedures, and practices that could be made.
* Contribute to the general purpose of the business including business planning, team meetings, quality meetings, and general team activities.
KEY COMPETENCIES
* Hold or be prepared to work towards a current recognised external quality assurance qualification.
* Have experience of operating in a vocational education environment; experience within the engineering and manufacturing sector would be useful but not essential.
* Be able to demonstrate good practice in understanding the requirements of vocational assessment and quality assurance.
* Be able to demonstrate good practice in being a contributing member of an innovative team.
* Demonstrate excellent interpersonal skills and be able to engage positively with all stakeholders including centres and team members.
* Communicate confidently and effectively particularly in a large group situation; work professionally and co-operatively with stakeholders, other appointees, and staff.
* Provide accurate feedback on performance in a supportive, professional, and timely manner.
* Demonstrate excellent organisational and administrative skills whilst ensuring attention to detail in a timely manner.
* Be prepared to provide organisational input to underpin continuous improvement of the business.
KPIs
Annually, on completion of the duties outlined in this profile, the post holder will be measured against Key Performance Targets – agreed at the beginning of each business year – as well as Organisational Behaviours and informed of the outcome in relation to their performance at both 6 monthly and 12 monthly intervals.
This is a description of the job as it exists at present. All job specifications are liable to variation in order to reflect any future role/organisational change. As a list of general duties, the above is not exhaustive. The work of the Company as a whole is expected to develop and the holder of the post will be required to work flexibly with colleagues and stakeholders to facilitate this development. All post holders are expected to comply with the organisation policies and codes of practice in relation to Equal Opportunities, Health & Safety, and Quality Assurance.
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