My client, a house builder, are currently seeking a Customer Care Coordinator. Principal accountabilities of the Customer Care Coordinator role include: Ensure all calls received into the department are managed appropriately and issues are logged. Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out. Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. Maintain the relevant Customer Care log/monitor. Check invoices and forward for payment. Liaise with the Buying department to order materials as and when required. Ensure defects are reported to sub-contractors on a regular basis. Arrange completion of end of defect works Liaise with Site Teams to ensure remedial works are completed within timescales. Liaise with Sales Teams to ensure customer queries are answered. Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects. Experience Experience of working as an Administrator in a fast paced environment. Experience of working within the construction or house building sector is desirable