Job Description
Responsible for: Cleaning Operatives
Payrate: £11.95
Schedule: Mon - Fri, 37.5 hours per week
Need Supervisors for AM, PM, and Night shift, will need to have some flexibility to be able to cover other shifts sometimes for the needs of the business. Pay rate varies depending on which shift candidates apply for.
Benefits
* Job security with the opportunity to progress within the Company
* Full training
* Free On-site parking
* Paid every 4th Friday
* Paid Holidays 28 days pro rata
* Uniform Provided and PPE
* Company Recognition Awards
Core Responsibility
Reporting directly to the Cleaning Manager you will have core responsibility to ensure the delivery of a high level of service as agreed and outlined in the specification and contract agreement between NIC and the client.
Site Supervisors must be proactive, professional, have a flexible approach, and possess good leadership and management skills to work in partnership with the Cleaning Manager, Site Client Management, and other on-site contractors to meet deadlines, liaise with people at all levels, work accurately, and respect confidentiality of the organisation and the client.
Main Duties
* To always demonstrate the values of NIC and lead by example
* Support the Cleaning Manager with the cleaning team, ensuring tasks are completed to a high standard
* Supervisors will work evening shift after the Cleaning Manager's shift has ended to ensure the staff have someone to report to
* To support delivery of the cleaning schedule where appropriate and necessary
* To develop and maintain a successful working relationship with the customer to ensure that their expectations are met whilst working to the defined specifications
* To cover the Cleaning Manager's holidays ensuring audits are done accurately and on time, carrying out any resolution actions identified within the required timescales to ensure KPIs are consistently met
* To complete and process all necessary paperwork accurately and on time, providing sign-off for completed tasks where required
* To ensure that all cleaning materials and machinery are available, in good working order, are kept clean, and used in a safe manner
* To ensure that all periodic cleaning is completed to the required specification and timescale and signed off by the client
* To attend meetings with the client and team as and when required
* To ensure that all staff have the correct uniform and are dressed appropriately to reflect the brand of NIC
* To actively identify and encourage the team to identify improved productive working methods to progress productivity or cleaning standards, sharing these ideas with your line Manager
* To actively support the installation of any productivity or cleaning standards improvements with your team in agreement with your line Manager
* To train all staff in their role to the standards expected, the values of NIC, and company policies, procedures, and guidelines and the maintenance of all training records
* Maintain personnel files to ensure that all records are up to date with relevant training documentation. These records must always be held safely and securely
* To clearly communicate with your team on standards and KPIs
Main Duties continued
* To manage the performance of staff in consultation with your line manager, taking necessary actions to develop staff or improve performance
* Work alongside the Cleaning Manager to keep good standards at all times
* Cover the Cleaning Manager's holidays and days off
* To provide support to the Cleaning Manager and staff
* To ensure that all staff are trained in and adhere to Health and Safety and COSHH policies and procedures
* To adhere to all Company processes, policies, and procedures
Experience/Skills
* Strong organisational and supervisory skills in a customer-focused environment
* Excellent interpersonal and communication skills
* Flexibility, willingness to manage change within a diverse working environment
* Ability to work under own initiative and demonstrate effective problem-solving
* Demonstrate the ability to drive NIC service standards proactively
Job Types: Full-time, Permanent
Work Location: In person
Reference ID: 14265040
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