Job summary
Sunderland IntegratedMusculoskeletal Service SIMS arelooking to recruit a Personal Medical Secretary to join a newly developingSecretarial support team within the Division of Community.
Who are SIMS?
SIMS are amultidisciplinary team of specialist Physiotherapists, GPs and Consultants withexpertise in Musculoskeletal conditions affecting mobility, function andwell-being. We work in partnership with patients and other health professionalson treatment goals that are centred on patient needs. We help our patients toimprove flexibility, strength, balance and mobility in order to obtain the bestpossible outcome, regain life independence, reduce pain and maximise potential.
We accept referralsdirect from GPs for anyone over the age of 16 years. We can provide fullassessment, investigations, treatment and rehabilitation. We are able to accessto Secondary care services such as Orthopaedics, Rheumatology and PainManagement at any point in the pathway to ensure that the patient sees theright practitioner at the right time and place.
Main duties of the job
As Clinical OutcomeSecretary you will be expected to deliver the full Clinic on the Day processfor
the Division ofCommunity, as part of a team of General Medical Secretaries, including taking
responsibility for:
Clinic letter typed and given to thepatient.
Clinic letter uploaded into Medisec andcopy sent to the GP as needed.
Negotiating appointments with patientsin clinic where appropriate <6 weeks
Booking appointments where appropriate<6 weeks
Negotiating Radiology investigationdate/time and communicating to patient
Negotiating any diagnosticinvestigation date/time and communicating to patient
Validating the patients pathway inreal time
Completing all tasks (Cashing up)clinics in real time including booking out and outcomes.
To liaise with thePersonal Medical Secretary and/Scheduling Manager regarding the patients
pathway and appointments and anyinstructions/outcomes from the clinic.
The post will work between the hours of, Monday Friday.
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.
Job description
Job responsibilities
Clinic Outcome Secretary - Part Time Hours per week
As Clinical Outcome Secretary you will be expected to deliver thefull Clinic on the Day process for the Division of Community, as part of a teamof General Medical Secretaries, including taking responsibility for:
Clinic letter typed and given to the patient
Clinic letter uploaded into Medisec and copy sent to the GP asneeded.
Negotiating appointments with patients in clinic where appropriate<6 weeks
Booking appointments where appropriate <6 weeks
Negotiating any radiology investigation date/time andcommunicating to patient
Negotiating any diagnostic investigation date/time andcommunicating to patient
Validating the patients pathway in real time
Completing all tasks (Cashing up) clinics in real time includingbooking out and outcomes
To liaise with the Personal Medical Secretary and SchedulingManager regarding the patients pathway and appointments and anyinstructions/outcomes from the clinic.
FOR FULL JOB DESCRIPTION SEE ATTACHMENT
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please further information
Person Specification
Physical skills
Essential
1. Advanced Keyboard skills
2. The post holder must be able to meet the travel requirements of the role
Experience
Essential
3. Working in a busy office environment
4. Communicating with people at all levels
5. IT systems, software packages
Desirable
6. Previous NHS experience
7. Previous medical administration experience
8. Using Meditech/Emis System
9. Previous patient pathway experience
Qualifications
Essential
10. Basic Numeracy & Literacy Skills to Level 1 or equivalent
11. English GCSE (or equivalent)
12. NVQ Level 3/ RSAIII Typewriting / Word processing or equivalent experience
Skills and Knowledge
Essential
13. IT Expertise
14. Communication skills
15. Organisational skills
16. Able to work under pressure
17. To meet deadlines and prioritise workload
18. Approachable
19. Flexible approach to work/willing to cover absences at short notice
Desirable
20. Knowledge of medical terminology
21. Knowledge of data protection & IM&T Security
22. Knowledge of the role of the medical secretary.