Job summary We are particularly interested in experienced and accredited mental health practitioners who have experience of leading and managing teams within a mental health service, in a charity or national health service. This fulltime role may be suited to professionals seeking to work in the charity sector, with its dynamic, creative and caring environment. This role may also be of interest to experienced mental health practitioners with a core training in social worker, youth work, occupational therapy and nursing. The post offers flexible working arrangements in line with business needs. The service operates 8-6, Monday to Friday with occasional Saturday working. The ideal candidate must have a: Postgraduate (or equivalent) psychological therapies qualification and hold an accreditation in a mental health approach OR A a professional background one of the following areas: in youth or social work, occupational therapy (sensory integration), nursing Have 5 years experience of working with children, adolescents and/ or young adults Experience of people management (line management) A qualification in supervision Experience of working with multi-agency partners and planning best outcomes for children and young people This is your opportunity to part of an inclusive and forward-thinking organisation that is needs led and places children, adolescents and young people and their families/parents and carers at the heart of everything we do. Main duties of the job The successful post holder will be responsible for oversight ofBromley YsMHEWS referrals front door, waiting list and allocations management, supporting practitioner standards through tracking and developing training based on need, the co-ordination of case auditing in MHEWS. The successful post-holder will be able to work creatively and independently within a dynamic charity service to help young people and their parents and carers to achieve their goals. They will be developing the service with a focus on reducing waiting times and enhancing practice. About us Bromley Yis a long-established Charity based in Bromley that listens to feedback from Children, Young People (CYP), their families and/or parents and carers as well as partner agencies. We are a Mental Health and Emotional Wellbeing Service (MHEWS) based on the principles of ITHRIVE and IAPT. We are very proud of all the services we offer, from triaging, 1:1 evidenced based interventions to group work, digital offers, including webinars, social prescribing and mentoring. There is an exciting opportunity to join our evolving and growing organisation in a Practice Lead role within our MHEWS team. The Rewards for joining us: Good competitive salary Comprehensive induction and onboarding programme Hybrid working pattern Holiday entitlement of 25 days per annum, plus bank holidays A wellbeing day Support via our Employee Assistance Programme Generous organisation sick pay Contributory Pension scheme The successful candidate will be supported to maintain their professional registration and professional development. Cycle to work scheme Blue Light Card Being part of a dynamic, creative and innovative team where all staff are empowered to achieve their very best Work for an Award-winning organisation Be part of a diverse, inclusive, collaborative and supportive working environment that places Equality, Diversity and Inclusion at the heart of its business and people strategy Date posted 27 January 2025 Pay scheme Other Salary £42,615.35 to £49,717.91 a year Contract Permanent Working pattern Full-time, Flexible working, Home or remote working Reference number B0435-25-0001 Job locations 17 Ethelbert Road Bromley Kent BR1 1JA Job description Job responsibilities To contribute to the development of early intervention and prevention service in Bromley for children and young people. The post represents an opportunity for a qualified and experienced practitioner, with management experience, who is committed to the principles of CYP IAPT and THRIVE, to further their career. The post holder will be responsible for oversight of Bromley Ys Mental Health and Emotional Wellbeing Service (MHEWS) referrals front door, waiting list and allocations management, supporting practitioner standards through tracking and developing training based on need, the co-ordination of case auditing in MHEWS. This work which involves management of risk with colleagues and will involve responsibility for particular client groups. The purpose of the role is to reduce waiting times for young people, ensure the MHEWS workforce is able to respond to changes in demand and changes in need delivering effective interventions, ensure that Bromley Y s standards of practice and case work and recording are met and maintained. The post holder will work closely with the MHEWS Lead and Bromley Y Clinical Director to develop the process of managing referrals into the service, contributing to service development in order to reduce wait times, they will deputise for the MHEWS Lead at network and partnership meetings. The post-holder will then ensure contact by staff is maintained with the individual whilst they receive the agreed intervention provided by Bromley Y. The post-holder will work with schools, organisations and other charities and staff to ensure that young people from diverse backgrounds receive a service and should be committed to diversity and ensuring access to services for all. Some of the work will be carried out digitally from home with the opportunity to see some children and young people at Ethelbert Road. The majority of the work will be in the community supporting Bromley children in gaining access to appropriate activities, resources and interventions. The post holder must be prepared to be flexible in their working arrangements to ensure that and all children and young people can access support at a time which suits their needs. This may entail some evening sessions and Saturday working. In addition to overseeing the assessment and management of risk the post-holder will support and supervise qualified and trainee staff. They will have line management responsibility and a role in developing the service. They will have a service responsibility for safeguarding and risk assessment, a key area of the service due to the work being delivered in the community. Post-holders who hold a professional qualification will be allocated half a day per week to undertake work to maintain their qualification requirements. MAIN DUTIES INCLUDING LINE MANAGEMENT Responsible for line management including but not limited to coaching and developing staff, managing minor issues of conduct and performance, carrying out yearly Performance Development Reviews (PDRs) Conduct case auditing to ensure Bromley Y professional standards are met and maintained. To contribute to develop if the workforce and ensure training requirements are identified and training programmes implemented Provide casework supervision to identified qualified and trainee staff. To identify, monitor and manage risk to self or others in every contact. To develop and manage processing of referrals into MHEWS, and the timely allocation to practitioners To respond to user experience and support effective support whilst families and children are waiting for interventions To provide an evidenced based service for children and young people as part of early identification and intervention for children and young people with emotional and mental health needs. Provide evidence-based psychological interventions. This work may be face to face, on the telephone or via other media. Adhere to an agreed activity relating to the number of appointments offered each week as agreed with the MHEWS Lead Complete all data entry as required within the service and to keep up to date and clear records of all interventions in line with service policies and procedures. To work across agencies to develop a coordinated response to children and young people's mental health needs offering consultation and advice to other professionals on all aspects of mental health and wellbeing of children and their families. To provide support and psycho education to direct children and their families whilst they await further, if required interventions to meet their emotional needs. To be forward thinking and be a part of idea generation and innovations Continuous development of the team through regular 1-2-1 sessions to identify areas of improvement and best practises To develop knowledge and ethos of the service within your team and establish a centre of excellence Lead by example to set the standards of conduct and performance in delivering a high level of service and professionalism. To develop partnerships that support the effective operation of the service PRACTICE RESPONSIBILITIES Develop partnership with other organisations to determine their needs and manage the relationship through the contract To ensure that the service protocols are understood and staff and other organisations are supported to meet them. To deliver community based therapeutic interventions with a caseload of children and families, to maintain their professional qualification, keeping abreast of current training and practice in such area To decide on an appropriate course of action with the professionals involved, providing advice, support and knowledge of appropriate resources for the emotional wellbeing of children and their families. To plan interventions for children and young peoples emotional and mental health issues. To carry out joint and/or individual assessments of children and families. To provide support and guidance to others with the aim of improving skills, knowledge and facilitating reflective practice. Manage own workload through both practice and managerial supervision. Manage the work of qualified and trainee staff through case management supervision Manage relationship and the contract with organisations through regular contact and meetings and reporting To lead team and service meetings as required. To work alongside others to demonstrate knowledge and skills to plan and critically evaluate the implementation of the early intervention role to meet the mental health needs of children and young people. To contribute to the evaluation of all areas of service delivery, client and professional satisfaction and the impact of interventions. Ensure that all line management, case and supervision records are in line with best clinical practice and Bromley Y policies and procedures. EDUCATION AND TRAINING Ensure that all requirements for BACP or UKCP or equivalent accreditation are met. Attend and fulfil all the requirements of the CYP IAPT approved supervision training. Identify training needs across the supervisees and develop routes for CPD for self and people in co-ordination with the Practice Development Lead Attend locally and nationally organised training appropriate to the work role To ensure knowledge and skills are continuously developed and maintained at a high level of competence. To identify own and others training needs through supervision, line management and personal development plans. To arrange and deliver training workshops to colleagues and partner organisations and to lead the evaluation of training arranged or delivered. RESEARCH AND DEVELOPMENT To work with others to develop practice protocols and audit tools, to collect the relevant statistical information to underpin service evaluation and record keeping. To implement national audit tools and review with colleagues nationally and locally. To be key in obtaining service user views and feedback on support provided to ensure the delivery of accessible provision. To comply with relevant professional codes of conduct. To contribute to establishing essential networks, knowledge base of resources and maintain links with relevant community organisations. To contributing to identifying service needs and gaps across with regard to childrens mental health and wellbeing. To develop and manage in service evaluation and audit to ensure the overall development of the service. To maintain awareness of up-to-date research and development pertaining to advances in child and young peoples emotional wellbeing and mental health issues PEOPLE MANGEMENT Provide mentoring, guidance, coaching and support to team members to develop practice and potential Identifying gaps in team members knowledge and arranging training to support continued professional development/knowledge To carry out monthly line management meetings Managing minor issues of poor conduct and performance through Advice & Counselling Identifying if staff would benefit from a Wellness Action Plan to support their wellbeing in the workplace Managing sickness absence including carrying out return to work interviews Managing holiday requests ensuring operationally feasible in line with service needs Leading and carrying out PDRs including setting and monitoring SMART performance objectives Involvement in recruitment and selection for team members and new employees on boarding Communicating business developments and objectives to team members Report to MHEWS Lead with regards to team and individual performance, conduct and welfare Job description Job responsibilities To contribute to the development of early intervention and prevention service in Bromley for children and young people. The post represents an opportunity for a qualified and experienced practitioner, with management experience, who is committed to the principles of CYP IAPT and THRIVE, to further their career. The post holder will be responsible for oversight of Bromley Ys Mental Health and Emotional Wellbeing Service (MHEWS) referrals front door, waiting list and allocations management, supporting practitioner standards through tracking and developing training based on need, the co-ordination of case auditing in MHEWS. This work which involves management of risk with colleagues and will involve responsibility for particular client groups. The purpose of the role is to reduce waiting times for young people, ensure the MHEWS workforce is able to respond to changes in demand and changes in need delivering effective interventions, ensure that Bromley Y s standards of practice and case work and recording are met and maintained. The post holder will work closely with the MHEWS Lead and Bromley Y Clinical Director to develop the process of managing referrals into the service, contributing to service development in order to reduce wait times, they will deputise for the MHEWS Lead at network and partnership meetings. The post-holder will then ensure contact by staff is maintained with the individual whilst they receive the agreed intervention provided by Bromley Y. The post-holder will work with schools, organisations and other charities and staff to ensure that young people from diverse backgrounds receive a service and should be committed to diversity and ensuring access to services for all. Some of the work will be carried out digitally from home with the opportunity to see some children and young people at Ethelbert Road. The majority of the work will be in the community supporting Bromley children in gaining access to appropriate activities, resources and interventions. The post holder must be prepared to be flexible in their working arrangements to ensure that and all children and young people can access support at a time which suits their needs. This may entail some evening sessions and Saturday working. In addition to overseeing the assessment and management of risk the post-holder will support and supervise qualified and trainee staff. They will have line management responsibility and a role in developing the service. They will have a service responsibility for safeguarding and risk assessment, a key area of the service due to the work being delivered in the community. Post-holders who hold a professional qualification will be allocated half a day per week to undertake work to maintain their qualification requirements. MAIN DUTIES INCLUDING LINE MANAGEMENT Responsible for line management including but not limited to coaching and developing staff, managing minor issues of conduct and performance, carrying out yearly Performance Development Reviews (PDRs) Conduct case auditing to ensure Bromley Y professional standards are met and maintained. To contribute to develop if the workforce and ensure training requirements are identified and training programmes implemented Provide casework supervision to identified qualified and trainee staff. To identify, monitor and manage risk to self or others in every contact. To develop and manage processing of referrals into MHEWS, and the timely allocation to practitioners To respond to user experience and support effective support whilst families and children are waiting for interventions To provide an evidenced based service for children and young people as part of early identification and intervention for children and young people with emotional and mental health needs. Provide evidence-based psychological interventions. This work may be face to face, on the telephone or via other media. Adhere to an agreed activity relating to the number of appointments offered each week as agreed with the MHEWS Lead Complete all data entry as required within the service and to keep up to date and clear records of all interventions in line with service policies and procedures. To work across agencies to develop a coordinated response to children and young people's mental health needs offering consultation and advice to other professionals on all aspects of mental health and wellbeing of children and their families. To provide support and psycho education to direct children and their families whilst they await further, if required interventions to meet their emotional needs. To be forward thinking and be a part of idea generation and innovations Continuous development of the team through regular 1-2-1 sessions to identify areas of improvement and best practises To develop knowledge and ethos of the service within your team and establish a centre of excellence Lead by example to set the standards of conduct and performance in delivering a high level of service and professionalism. To develop partnerships that support the effective operation of the service PRACTICE RESPONSIBILITIES Develop partnership with other organisations to determine their needs and manage the relationship through the contract To ensure that the service protocols are understood and staff and other organisations are supported to meet them. To deliver community based therapeutic interventions with a caseload of children and families, to maintain their professional qualification, keeping abreast of current training and practice in such area To decide on an appropriate course of action with the professionals involved, providing advice, support and knowledge of appropriate resources for the emotional wellbeing of children and their families. To plan interventions for children and young peoples emotional and mental health issues. To carry out joint and/or individual assessments of children and families. To provide support and guidance to others with the aim of improving skills, knowledge and facilitating reflective practice. Manage own workload through both practice and managerial supervision. Manage the work of qualified and trainee staff through case management supervision Manage relationship and the contract with organisations through regular contact and meetings and reporting To lead team and service meetings as required. To work alongside others to demonstrate knowledge and skills to plan and critically evaluate the implementation of the early intervention role to meet the mental health needs of children and young people. To contribute to the evaluation of all areas of service delivery, client and professional satisfaction and the impact of interventions. Ensure that all line management, case and supervision records are in line with best clinical practice and Bromley Y policies and procedures. EDUCATION AND TRAINING Ensure that all requirements for BACP or UKCP or equivalent accreditation are met. Attend and fulfil all the requirements of the CYP IAPT approved supervision training. Identify training needs across the supervisees and develop routes for CPD for self and people in co-ordination with the Practice Development Lead Attend locally and nationally organised training appropriate to the work role To ensure knowledge and skills are continuously developed and maintained at a high level of competence. To identify own and others training needs through supervision, line management and personal development plans. To arrange and deliver training workshops to colleagues and partner organisations and to lead the evaluation of training arranged or delivered. RESEARCH AND DEVELOPMENT To work with others to develop practice protocols and audit tools, to collect the relevant statistical information to underpin service evaluation and record keeping. To implement national audit tools and review with colleagues nationally and locally. To be key in obtaining service user views and feedback on support provided to ensure the delivery of accessible provision. To comply with relevant professional codes of conduct. To contribute to establishing essential networks, knowledge base of resources and maintain links with relevant community organisations. To contributing to identifying service needs and gaps across with regard to childrens mental health and wellbeing. To develop and manage in service evaluation and audit to ensure the overall development of the service. To maintain awareness of up-to-date research and development pertaining to advances in child and young peoples emotional wellbeing and mental health issues PEOPLE MANGEMENT Provide mentoring, guidance, coaching and support to team members to develop practice and potential Identifying gaps in team members knowledge and arranging training to support continued professional development/knowledge To carry out monthly line management meetings Managing minor issues of poor conduct and performance through Advice & Counselling Identifying if staff would benefit from a Wellness Action Plan to support their wellbeing in the workplace Managing sickness absence including carrying out return to work interviews Managing holiday requests ensuring operationally feasible in line with service needs Leading and carrying out PDRs including setting and monitoring SMART performance objectives Involvement in recruitment and selection for team members and new employees on boarding Communicating business developments and objectives to team members Report to MHEWS Lead with regards to team and individual performance, conduct and welfare Person Specification Experience Essential A collaborative management style, which recognises and values personal contributions and encourages team working. Experience of leading and managing teams in particular managing issues of conduct and performance such as: attendance, time -keeping, sickness management, conflict management and following protocols and procedures. Employment law knowledge including anti-discrimination legislation in the UK. Over five years experience of working with children and families/parents and carers including work with children and young people with emotional and mental health needs which includes working with children and young people with a wide range of clinical and behavioural presentations. Experience of undertaking assessment of emotional and mental health needs children and young people with a key focus on safeguarding. Championing the principles of equality, diversity and inclusion both within and outside of the organisation. Experience of working with multi-agency partners and planning best outcomes for children and young people. Working knowledge of Health, Social Services, Education and the Voluntary Sector. Ability to listen empathetically to children and young people and their families in order to work effectively in partnership Qualities essential to practice, including, respect, genuineness, empathy, personal integrity and communication skills, to enable the therapeutic relationship and process. Ability to work in partnership with children and families/parents and carers. Demonstrate knowledge and skills in identifying systems for supporting emotional wellbeing and mental health needs in the community and facilitating access for young people and families. Knowledge of relevant national policies and guidance in relation to childrens services and knowledge and skills to safeguard and protect children and young peoples welfare in line with the Children Act 2004 requirements. Demonstrate knowledge and skills to deliver training packages on child and young peoples emotional wellbeing and mental health, including delivering psycho education children, young people and their families. Knowledge and skills to offer emotional wellbeing and mental health consultation to a wide number of professionals. Demonstrate skills to assess risk using already established assessment tools and if necessary, develop protocols with families and other staff / practitioners to manage risk. Ability to manage a caseload. Qualifications Essential Postgraduate (or equivalent) psychological therapies qualification with evidence of continuing professional development in a field relevant to child and adolescent mental health OR A professional background one of the following areas: in youth or social work, occupational therapy (sensory integration), nursing Enhanced DBS Supervision Qualification Professional Accreditation BACP or UKCP or equivalent Person Specification Experience Essential A collaborative management style, which recognises and values personal contributions and encourages team working. Experience of leading and managing teams in particular managing issues of conduct and performance such as: attendance, time -keeping, sickness management, conflict management and following protocols and procedures. Employment law knowledge including anti-discrimination legislation in the UK. Over five years experience of working with children and families/parents and carers including work with children and young people with emotional and mental health needs which includes working with children and young people with a wide range of clinical and behavioural presentations. Experience of undertaking assessment of emotional and mental health needs children and young people with a key focus on safeguarding. Championing the principles of equality, diversity and inclusion both within and outside of the organisation. Experience of working with multi-agency partners and planning best outcomes for children and young people. Working knowledge of Health, Social Services, Education and the Voluntary Sector. Ability to listen empathetically to children and young people and their families in order to work effectively in partnership Qualities essential to practice, including, respect, genuineness, empathy, personal integrity and communication skills, to enable the therapeutic relationship and process. Ability to work in partnership with children and families/parents and carers. Demonstrate knowledge and skills in identifying systems for supporting emotional wellbeing and mental health needs in the community and facilitating access for young people and families. Knowledge of relevant national policies and guidance in relation to childrens services and knowledge and skills to safeguard and protect children and young peoples welfare in line with the Children Act 2004 requirements. Demonstrate knowledge and skills to deliver training packages on child and young peoples emotional wellbeing and mental health, including delivering psycho education children, young people and their families. Knowledge and skills to offer emotional wellbeing and mental health consultation to a wide number of professionals. Demonstrate skills to assess risk using already established assessment tools and if necessary, develop protocols with families and other staff / practitioners to manage risk. Ability to manage a caseload. Qualifications Essential Postgraduate (or equivalent) psychological therapies qualification with evidence of continuing professional development in a field relevant to child and adolescent mental health OR A professional background one of the following areas: in youth or social work, occupational therapy (sensory integration), nursing Enhanced DBS Supervision Qualification Professional Accreditation BACP or UKCP or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bromley Y Address 17 Ethelbert Road Bromley Kent BR1 1JA Employer's website https://bromley-y.org (Opens in a new tab)