Job Description
Are you ready to drive the future of eCommerce? This is your chance to lead in a dynamic, fast-growing, world leading, consumer tech brand with a focus on building world-class online experiences for millions of customers!
You'll be at the heart of their mission to revolutionise online shopping, driving innovation and growth across their direct-to-consumer channels.
In this role, you'll manage key online storefronts, including exclusive platforms such as, their Student Store and Employee Portals, targeting over 23 million potential customers. Your expertise will shape the strategy, performance, and customer experience of some of the best product categories on the market, from smartphones to smartwatches.
Key Responsibilities:
* eCommerce Focus: Optimising the digital shopping experience. From data-driven insights to cutting-edge propositions, you’ll play a vital role in crafting and executing their online sales strategy.
* Leadership: Lead a cross-functional team to deliver outstanding results, ensuring every touchpoint of the customer journey is seamless, engaging, and optimised for conversion.
* Strategic Impact: Work directly with senior stakeholders and category managers to align offers, promotions, and product launches with broader company goals.
* Innovation: Be a driving force behind new propositions and sales strategies that excite customers and maximise sales potential.
* Sales Strategy & Growth: Own the sales strategy, delivering on targets and KPIs through smart promotional roadmaps, product launches, and innovative customer propositions.
* Cross-Functional Leadership: Build strong partnerships with marketing, analytics, and product teams to ensure smooth execution of your strategy across all platforms.
* Data-Driven Excellence: Leverage eCommerce data and analytics tools to drive insights and continuously optimise commercial performance.
* Customer Experience: Ensure that every interaction with our online platforms reflects a premium and personalised shopping experience.
What We’re Looking For:
* Strong experience in eCommerce within retail, technology, or FMCG.
* Expertise in data analytics tools, with a knack for making data-driven decisions.
* Ability to manage P&L impacts of sales promotions and devise strategic recommendations.
* Great communicator with a flair for cross-functional collaboration.
* Proficiency in Excel, and experience with digital marketing and web merchandising.
This is more than just a job – it's an opportunity to shape the future of online shopping in a company that thrives on growth and customer satisfaction.
Hybrid role, 3 days in office, 2 days WFH.