Location: We operate a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations in Newport or Titchfield (Fareham) and working between office and remote throughout the week. As part of the hybrid working arrangement there is a 40% minimum office attendance requirement.
Salary: £10,160 - £17,780 depending on hours
Working Patterns: Your choice of 16, 24 or 28 hours per week
Closing Date: Apply before 11:55pm on Monday 10th March 2025
We're looking for good communicators to become a crucial part of us delivering Statistics for the Public Good by joining our Telephone Operations team and becoming an Interviewer!
Working as a team and part of our supportive Telephone Operations Community, you will contact and call members of the public who have been pre-selected to respond to our Social Surveys, going through our script and recording their responses in our internal system. Some of these will be pre-arranged at specific times.
Previous experience conducting interviews or telephone working is helpful but not necessary, as long as you're happy talking to people, following a script, noting their responses accurately and know your way around a computer (including using MS Teams, Outlook and Excel).
For a full job description and details of the skills & experience we are looking for, please click the APPLY button to see our full advert on Civil Service Jobs.
In return we offer you:
✔Hybrid working and flexi-time so you can work around your life, not the other way around!
✔A market leading pension scheme - our employer contribution rate is around 29%
✔ A choice of working patterns *for every role* full-time, part-time, job-share.
✔Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
✔Opportunities to learn new technology & skills on the job, utilising blocked out Protected Learning Time in your weekly schedule and taking advantage of the support of our Communities of Practice
✔Employee Assistance Programmes
✔Diversity Network Groups
✔Mental Health Allies
✔Civil Service Sports and Social club
✔Generous holiday allowance – 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays
For more information about this role, a full application pack, and to apply, please hit APPLY to be taken to Civil Service Jobs.