Job Summary:
As a Business Assistant in the Investment Bank, you will be required to support at a senior level within this fast-paced environment. All applicants should have a solid EA background working with senior stakeholders gained in an office environment and possess a strong degree of flexibility given the demanding nature of this role, able to demonstrate an advanced Assistant skillset. Additionally, you should have a high degree of confidentiality, strong work ethic, good time management, resourcefulness, diligence, and a strong business and client deliverable focus.
Core Responsibilities:
* Advanced, proactive diary management; to include internal/external meetings, conference calls, and ability to support orchestration of Off-Sites/Town Halls/Skip-Levels
* Partner with relevant groups to execute travel and entertainment booking and enable expense processing within policy - Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
* Internal and external client handling to include client facing interaction and co-ordination of department scheduling & transactional activity
* Partner with relevant groups to enable expense processing - Escalates and enforces all CIB/Firmwide T&E policies with their team including receipt requirements and timely handover of required information
* Ability to face off to wider support groups and partner with Business Management and other key business stakeholders cross LoB
* Ability to utilise internal systems, complete accurate data entry, produce reporting and collate information as required
* Oversight for distro lists, technology usage and other administrational housekeeping
* Become integral part of business, understand changeable group priorities and business expectation
* Partnership with assistants cross LoB to provide coverage as required
* Additional involvement in PPT, projects and training for the right candidate subject to performance
Essential Skills/experience:
* Professional client handling, ability to build and maintain business relationships
* Full competency in diary management, can apply good judgment and understand competing priorities
* Strong, executive communication style both written and verbal
* Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time and business costs
* Can demonstrate pro-activity and ownership within the role
* High level technical capabilities
* Strong awareness of expense systems and cost control initiatives e.g., can champion expense policy
* Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively across different hierarchies
* Exhibits a positive, common sense approach and can drive forward seniors schedule for efficient time management
* Is flexible, willing, and receptive to change
* Has a high level of attention to detail and delivers high quality results
* Understands the culture of an Investment Bank and can quickly grasp the political landscape and key people within the organisation
* Is a strong team player and solution orientated
* Has potential to act as a role model to peers
* Stays current with all CIB/Firmwide Policies and can comfortably ensure those they support understand how to adhere to same. Will escalate concerns or issues
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