Our client is a well-established international logistics company based in Cleckheaton, West Yorkshire. Now due to growth plans, my client is looking to recruit an Internal Sales Administrator to join the team. Your role will be to create long-term, trusting relationships with our customers. The Inside Sales Administrators role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities from potential new clients. This will require video presenting skills when producing and presenting quotes online to existing and future clients. Role Responsibilities Main point of contact for all customer on sales matters Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximise profits. Develop trusted advisor relationships with key accounts. Ensure the timely and successful delivery of our solutions according to customer needs. Develop new business with existing clients and/or identify areas of improvement Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with the sales team to identify and grow opportunities within a territory Co-ordinate with our overseas partners Requirements Experience of working in inside sales or could suit an freight operator to move into sales Experience in working in the freight forwarding industry specifically sea and air, Import and export Good knowledge of international Incoterms and HMRC knowledge would be an advantage. Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation, and presentation abilities Strong verbal and written communication skills Must be able to present on video quotations to clients daily Have a driving licence Salary and Benefits Salary £22000 to £28000 per year. Dependent upon experience 25 days holiday Company Pension Scheme Further career progression Secure and Stable company