Job Summary
Tanpopo Japanese Food is a well-established food manufacturing business based in Feltham who have been operating for over 25 years. Due to increased business demand, there is now an exciting opportunity to join the admin team as Senior Office Administrator (Maternity Cover). We are seeking a highly organised and detail-oriented Senior Office Administrator to join our team. The ideal candidate will be responsible for managing office operations, providing administrative support, and ensuring a smooth workflow within the organisation. This role requires excellent communication skills and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
* Answering phone calls in a professional manner.
* Dealing with customer queries and complaints.
* Submitting invoices regularly - daily or weekly basis.
* Process orders through the food management system up orders via email and calls – entering them manually.
* Contacting required clients to place orders or if any amendments are required.
* Entering/ amending weekly standing orders
* Using the report from food management system to input data into the production tables (Excel format).
* Printing and filing invoices
* Contacting clients to acquire any information that is missing or required.
* Working closely with other departments to ensure efficiency
* Assist the Managing Director and other team members with admin matters as required
Experience
* Proven experience in an administrative role or similar position is preferred.
* Strong written and verbal communication skills
* Ability to plan, prioritise and organise assigned tasks to achieve efficiency.
* Capable of working in a pressured environment – as tasks are time sensitive.
* A team player who can also work using their initiative
* Excellent accuracy and attention to detail
* Computer literate with strong MS Office skills including Excel, Word and Outlook
* A keen positive attitude
* Organisational skills necessary to manage and organise own workload
If you possess the required skills and experience, we invite you to apply for this exciting opportunity to contribute to our team's success as a Senior Office Administrator.