Summary
WS Transportation BV are searching for an apprentice to assist with general office administration, route planning and customs clearance. You will be trained and supported, learning about the wider business, with opportunity to work in different departments, with a varied and interesting workload.
Wage
£13,312 a year
Starting apprenticeship wage of £6.40 per hour, raising to £7.55 from 01/04/2025.
Training course
Business administrator (level 3)
Hours
Monday to Friday, 08.30 - 17.30, with some flexibility over start/finish time.
40 hours a week
Possible start date
Monday 24 February
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
WS Transportation BV have a great opportunity for an apprentice to join our team in Immingham. As an apprentice, you will play a crucial role in supporting our operations by assisting in, planning workloads, providing excellent customer service, and handling general administrative tasks. This apprenticeship offers an exciting opportunity to gain hands on experience, and specialist knowledge of the transport industry.
Key Responsibilities:
* Serve as a point of contact for customer enquiries
* Assist with general administrative tasks such as customs clearance, data entry, filing, and document management
* Support with planning routes to ensure timely and efficient delivery of goods
* Ensuring ongoing communication between drivers, customers and depots
* Prepare and maintain transportation-related records, including driver logs and delivery schedules
* All other associated duties as required
Requirements:
* Strong organisational skills with the ability to prioritise tasks and meet deadlines
* Excellent communication skills, both verbal and written
* Proficiency in basic computer applications, including Microsoft Office
* Attention to detail and accuracy in handling administrative tasks
* Ability to work effectively in a team environment and collaborate with colleagues
* Willingness to learn and adapt to new challenges in the transportation industry
* Enthusiasm for pursuing a career in transport logistics and operations
Where you’ll work
WS Transportation BV
Kiln Lane Trading Estate
Stallingborough
Immingham
DN41 8DY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TEC PARTNERSHIP
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times and will have a full induction.
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.
Requirements
Desirable qualifications
GCSE in:
* English (grade 4/C or above)
* Maths (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Patience
* Professional attitude
* Ambitious
* Excellent telephone manner
Other requirements
WS Transportation BV is based on Kiln Lane Trading Estate in Stallingborough. Please check the location and ensure you would be able to travel to work on a daily basis.