Maintenance Helpdesk Administrator
Location: Romford, Essex
Join a dynamic team specialised in providing top-notch maintenance services. We are looking for a dedicated Maintenance Helpdesk Administrator to support engineers and ensure smooth operations.
Why Join Us?
* Be part of a supportive and collaborative team
* Opportunities for professional growth and development
* Competitive salary and benefits
* Free parking
* Office refreshments provided
* Breakfast provided
* Early finish Fridays
* 25 days holiday plus bank holidays
* Sociable environment
Key Responsibilities:
* Produce and submit quotes based on engineers' information. Ensure compliance with client KPIs.
* Liaise with engineers, Helpdesk staff, and the supply chain to resolve material issues and update job statuses.
* Raise jobs, order materials, and check them. Assist with checking engineers' job sheets for materials and additional costs.
* Create spreadsheets, update Coins, and handle costing for invoicing. Assist with internal and client reporting.
* Work with the Helpdesk Manager to raise subcontractor orders and produce planned maintenance quotes/tenders.
* Perform any other tasks and responsibilities as assigned.
What We're Looking For:
1. Experience ...