Claims Administrator
Monday-Friday 8:30am-5:00pm
Salary up to £26,000
Bolton
We are looking to recruit a Claims Administrator within our TPA team, based in our Bristol office on a hybrid basis.
The role involves providing first class customer service to our customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion.
Key Skills:
* Excellent degree of knowledge of property related claims and principles
* Excellent communication skills, both oral and written, including telephone manner
* High degree of IT competency and literacy, with the ability to understand and operate internal bespoke systems quickly
* Demonstrate personal and professional integrity and lead by example
* Good organisation / time management skills
* Ability to work and contribute positively as part of a team and in isolation
* Ability to work accurately under pressure, adhering to deadlines and service standards
* Ability to use your own initiative and have a positive / enthusiastic attitude
* Attention to detail and accuracy of information
* Minimum 2 years administration experience
The role involves:
* To demonstrate a high level of technical quality and service delivery
* To provide exceptional cust...