MPI requires a Temporary Senior HR Adviser, for our client based in Birmingham
Rate: £20 to 22 per hour
Start date: 14.04.2025
Duration: 06.06.2025
Hybrid: 2 days in office (Wednesday and Thursday)
Interview: TBC
The role
The role exists to deliver specialist advisory services and pre-defined process work to the client’s workforce all levels
The role provides guidance challenge, information, manages data and completes process delivery, often of a specialist nature
The role advises the workforce based on information received and knowledge of policy and process; understands issues and problems and manages them accordingly
The role works in partnership with wider specialist teams to manage and deliver more complex specialist projects and deliverables
Responsible for managing and building a high-performing team
The role manages team performance, ensures accountabilities are clear and implements performance improvement initiativesThe role ensures that skills are available to deliver good service for their area of accountability
Key Skills
To provide requests/query resolution service to workforce, at all levels, following clearly defined processes, in line with defined Service Level Agreements (SLAs)
To problem solve complex/escalated queries and issues where requested, offering resolution
To understand and gain insight into customer requirements through exploring issues, reviewing data and seeking feedback
To support the t...