Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do. We are looking to recruit a General Assistant to work within our site based at Cobalt Business Park, Silverlink, Wallsend. Our way of saying thank you… At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts. FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme In the role you must be able to demonstrate… • Warm, friendly and genuine with excellent all round communication skills. • Adaptable, whilst able to conform strictly to Elior UK procedures. • Establishes strong relationships with colleagues and customers and maintains a professional image at all times. • Methodical, thorough with persistence to see a job through to conclusion. • Adaptable, able to maintain the highest quality of service whilst working within standard operating procedures and rules. Key Role Accountabilities • Ensure full area of responsibility is clean, appropriately presented and stocked, at all times. • Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients. • Responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures. • To operate the till point as required throughout service, ensuring correct procedures are used. • Ensure all complaint handling is dealt with professionally and in line with procedures. • To ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures. • To maintain client and Elior UK confidentiality and security at all times. Why it's great to work for us At Lexington, we dare to be different in our food, catering, reception services, and work culture. Our values encourage creativity, boldness, and fun, fostering a diverse and inclusive workplace. We nurture talent, helping our people thrive and reach their potential. We take pride in being an equal opportunity employer and welcome everyone. Let us know if you need any reasonable adjustments or assistance in your application, and feel free to share your pronouns. Join our award-winning team passionate about serving delicious food to exceptional clients in London. Visit our website to hear from our team first-hand.