Location: Sheffield and Leeds (some travel may be required on occasion to other locations within the Group).
The AM Healthcare Group is a leading provider of prosthetics, orthotics, wheelchair services & products, serving the needs of more than 75,000 patients at 30 centres across the UK and Ireland.
Exciting Opportunity! Join Our Team as an Operations Manager!
Are you ready to make a real difference in people’s lives by contributing to the production and distribution of mobility support devices? If you have a passion for teamwork, attention to detail, and a positive attitude, we have the perfect opportunity for you! At Ortho Europe, we are a leading manufacturer and distributor of prosthetic, orthotic, and seating products. For years, we’ve been committed to promoting independence and enhancing the quality of life for thousands of individuals in need of mobility support. Now, we’re looking for a dedicated Operations Manager to look after our experienced team in Sheffield and Leeds and play a crucial role in our mission.
Job Summary:
The role holder has overall management responsibility for the overall performance of an Ortho Europe site in line with Company aims, objectives and policies. The role holder will also directly manage the Production Logistics and Purchasing for the site.
Key Responsibilities:
1. To manage and be responsible for the site P&L by ensuring that all processes are optimised and cost-effective at all times.
2. Assist in the construction, management of and adherence to, site budgets.
3. Ensure compliance to all statutory Health, Safety and Environmental requirements at all times.
4. Take all necessary steps to ensure products manufactured and/or distributed from the site are compliant to all statutory, regulatory and ISO requirements at all times.
5. Work closely with the Quality team to ensure that all requirements are met for the sites to successfully meet the requirements of both internal and external audits.
6. Ensure that the site WIP and Customer fulfilment process is managed end-to-end to meet Customer delivery and lead time expectations.
7. Oversee the Purchasing and Inventory Control functions to ensure a JIT supply-chain and optimum stock and working capital levels at all times.
8. Develop and maintain a workforce plan which ensures that the business has the right levels of multi-skilled and experienced staff.
9. Manage the HR function on site liaising with Group HR where necessary.
10. Indirectly manage all manufacturing functions on-site through the direct management of the Production Manager.
11. Provide strong, dynamic and motivational leadership that enables all Teams on site to achieve their goals.
12. Deliver results through developing, implementing and monitoring relevant and appropriate KPI’s and performance metrics.
13. Create and provide management reports on business performance as and when required.
14. Develop and implement site and Group policies and procedures ensuring adherence at all times.
15. Manage direct reports through objective setting, performance management and appraisals.
Skills & Personal Attributes:
1. Commitment to promoting a culture of effective, results-driven continuous improvement.
2. Strong cost management skills.
3. Proven experience of working in an operations environment.
4. Proven experience of managing and motivating high performing teams at all levels.
5. Highly self-motivated, self-directed and attentive to detail.
6. Ability to build and maintain excellent working relationships internally and externally.
7. Excellent interpersonal and communication skills.
8. Strong negotiation skills.
9. Experience of and comfortable working in a fast-paced, flexible organisation.
10. Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.
11. Robust judgement and ability to make sound decisions quickly and effectively in complex situations.
12. Ability to build and develop effective relationships with stakeholders and multi-disciplinary business management teams.
13. Collaborative and collegiate style, achieving results through coaching and support.
14. Attitude of continuous improvement.
15. Full driving licence preferred.
Qualifications:
Preferably degree qualified in a relevant business or management discipline. Relevant industry experience operating at a senior level.
Working relationships:
Internal – Group Operations Director, AMHG Directors & Senior Managers, Staff throughout AMHG, Customer Service Production staff, Planning Dept, Quality control, Production Manager, Support Staff at Ability House, Abingdon
External – Suppliers, NHS & other Customers, Industry Partners & Bodies.
Other areas:
Policies and Procedures: Ensure you are fully conversant with the policies and procedures of the AM Healthcare Group.
Confidentiality: Ensure confidentiality of sensitive or internal business matters in accordance with your contract of employment.
Health, Safety, Environment & Quality (HSEQ): Ensure that all duties are carried out in line with the Company’s Health, Safety, Environment & Quality Policy and Procedures.
This job description should be regarded only as a guideline to the duties required and is not definitive or restrictive in any way.
What do we offer?
• Competitive market salary
• Industry leading training opportunities
• Incremental holiday allowance 33 days up to 38 days (inclusive of bank holidays)
• Refer a friend incentive scheme
• Continuing professional development
AM Healthcare are an equal opportunities employer, we have a clear goal of driving diversity and inclusion across all operations of the group.
For more details and additional vacancies please see our website www.amhealthcaregroup.com
Job Category: Operations
Job Type: Full Time
Job Location: Sheffield & Leeds
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