Join Firmdale Hotels, where excellence meets opportunity! Are you ready to embark on an exciting journey with us? We are currently seeking a dedicated Linen Porter to join our dynamic team at the prestigious Dorset Square Hotel.
As a Linen Porter, you will play a crucial role in maintaining the impeccable standards that Firmdale Hotels is renowned for. Working alongside our Room Attendants, you will ensure that our guest rooms, public areas, and back-of-house spaces consistently meet the highest standards of cleanliness and presentation.
Your primary responsibility will involve the seamless collection and delivery of linen throughout all hotel departments. You will be the linchpin in our operations, ensuring that used linen is efficiently sorted and returned to our laundry team while also keeping a keen eye on linen stock levels across all linen cupboards.
This is far from your average role – it is a hands-on, fast-paced position that requires someone with a passion for excellence and a knack for working collaboratively with our ambitious, friendly, and hardworking team.
Responsibilities:
1. Efficiently collect and deliver linen to various hotel departments, ensuring timely availability and replenishment.
2. Sort and separate used linen for return to the laundry team, maintaining a systematic approach to linen management.
3. Monitor and maintain linen stock levels in all linen cupboards, ensuring an adequate supply for operational needs.
4. Collaborate closely with Room Attendants and other team members to uphold the highest standards of cleanliness and presentation.
5. Uphold a strong commitment to excellent customer service, embodying the Firmdale Hotels ethos in all interactions.
6. Work effectively under pressure, demonstrating exceptional attention to detail and organizational skills.
7. Communicate effectively within the team, fostering a positive and collaborative work environment.
What We Offer:
* Competitive hourly rate of £13.66
* Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
* Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
* Discounted cinema tickets, gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for recommending top talent
* Flexible scheduling without split shifts
* Dry cleaning service for work attire and discounted personal dry cleaning
* Enhanced holiday allowance based on length of service
* Season ticket loan for convenient commuting
* Ongoing training, professional development, and fully funded English lessons
* Regular social events, team activities, and fitness sessions
* Benefits like cycle to work scheme and annual long service awards
* One allocated paid day per year for volunteering work
* Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
* And much more!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
* Times Best Places to Work 2024
* The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
* Manager of the Year – Helle Jensen – Cateys 2024
* Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
* Food & Beverage Manager of the Year Finalist - Pedro Paulo - Hotel Cateys 2024
* Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
* Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren Street - Michelin keys
* The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
* Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here.
Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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