Job Description for Retail Manager
We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 17 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year.
This is an exciting period of growth for us, as we look for new ways to bring the Lapland experience to a global audience through media, publishing, live shows and eCommerce channels.
Join the vibrant LaplandUK team as a Retail Manager and be at the heart of delivering a magical
Christmas experience for all.
The Retail Manager is a very important role at LaplandUK. The Retail Manager will be responsible for managing the day-to-day retail operation of the experience, ensuring that the retail stores are fully staffed and stocked and that the teams are fully briefed and trained in their roles.
Event Planning - Be fully aware of current retail strategies including product, visual merchandising and sales forecasts prior to site launch.
Event Operations - Ensure all retail departments' set-up or closing duties at the beginning/end of daily operations are complete, and that cleaning, stock levels and visual merchandising standards have been adhered to.-
HR - Train team members to ensure service and quality standards are consistently met. Maintain and improve the morale of Retail Elves during the event.
Previous experience in a retail supervisory role.
Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results.
The hourly rate for this role is £15.
Holiday pay
~ Free hot meal per day
~ Free coffee, tea and soft drinks
~20% discount in LaplandUK retail shops on selected dates
~ We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.