Techniche are supporting a leading automotive manufacturer to appoint an experienced Triage Engineer who will provide technical support for cloud-based issue analysis for their Connected Car Engineering team.
Pay Rate: up to £27p/hr PAYE+ holiday and pension payLocation: Cranfield, Bedfordshire - hybrid (3 days working in the office; 2 days WFH)Duration: 12 month rolling contract Role Responsibilities:
1. Lead Quality investigations for connected car Engineering team
2. Provide technical support for cloud-based issue analysis.
3. Utilise analytical tools to identify trends & triage concerns.
4. Utilise & Enhance MS Azure OMS Queries to debug & Triage concerns.
5. Extract logs from the cloud & coordinate with the supplier to fix the concern.
6. Generate reports & share with the members locally & globally.
7. Proficient in using ticket management tools like Jira
8. Cross functional working with project quality, management, and engineering teams to ensure early response & transparency to concerns.
9. Conduct Root cause investigation of complex concerns including ...