Job summary As part of the Incident and Learning team, the post holder is responsible for the management and delivery of the Trust's process for managing and reviewing incidents and ensuring that the Trust is compliant with national and regional targets relating to this. The post holder will ensure that all incident systems are maintained to the highest standard. The post holder will support colleagues in clinical and operational services in the effective and timely review of all incidents aligned with the patient safety incident response framework (PSIRF), lessons learned and the development and completion of SMART action plans. They will also support colleagues to raise awareness of patient safety concerns and incidents involving colleagues and visitors. The post holder will support those undertaking patient safety incident investigations (PSII'S) to assist with the process. The post-holder will play a key role in trust wide learning from incidents and support the patient safety board operational group, the safety assurance group. They will also support the Service Groups with understanding the requirements set out for assurance and to collaborate on developments in these areas as they change. To ensure that themes, trends, and patterns arising from incidents and near misses are understood and addressed Main duties of the job The Incident and Learning Lead will have a visible presence in the Trust representing the Governance Support Team and be responsible for leading effective, timely and proportionate responses to patient, colleague and visitor safety incidents. The post holder will work autonomously within a team of Incident and Learning Leads with support from the Head of Patient Safety and Learning when required. The post holder will also ensure that Duty of Candour requirements are met. The Incident and Learning Lead will support the Head of Patient Safety and Learning to provide Trust-wide support, ensuring high quality reviews and effective learning and improvement as part of the Trust's agreed Patient Safety Incident Response Plan (PSIRP) as required within the Patient Safety Incident Response Framework (PSIRF). The post holder will regularly communicate highly complex, sensitive and distressing information relating to patient safety incidents compassionately and effectively to a range of stakeholders including members of the Trust, patients and families The post holder will also ensure all Trust staff have the specialist knowledge and skills to improve patient safety and learning through the delivery of training, teaching and leading by example in the facilitation of incident reviews. The post-holder will also act as an expert resource providing advice, support, and mentorship to patient safety incident (PSI) investigating officers, and by exception, undertake PSII's and reviews About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan there is truly something for everyone Date posted 08 November 2024 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Contract Permanent Working pattern Full-time, Home or remote working Reference number 184-OL-BL-795 Job locations Trustwide The Crescent Taunton Somerset TA1 4DY Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential First level registered Nurse/Midwife/AHP (or relevant professional registration) Postgraduate or post-registration plus further experience working at Master's Level or equivalent experience. Awareness and /or knowledge of PSIRF/SI framework Desirable Formal Incident Investigation Training Experience Essential Clinical leadership experience of working in a clinical setting. Experience of leading change in incident reporting and incident review processes Project management skills Experience of high-level decision making Experience of delivering incident management requirements in the healthcare sector Experience of leadership and motivational working Desirable Experience of policy development Additional Criteria Essential An expert and up to date knowledge of Incident Management process and tools and experience of managing incident reviews. Highly developed specialist knowledge underpinned by theory and experience within Clinical Services, Clinical Governance acquired through theory and experience. Substantial understanding of clinical issues, experience of clinical governance Excellent knowledge of incident requirements in the NHS or healthcare setting Ability to consistently influence, negotiate and inspire people at all levels. Ability to be empathetic and supportive of staff involved in incidents Ability to work on own initiative and as part of a team Prioritisation skills. Can work under pressure with demanding and sometimes conflicting deadlines and multitask. Desirable A good knowledge of quality and improvement tools and techniques and be able to choose these to suit the task Experience of writing high level reports that influence change and improvement. Person Specification Qualifications Essential First level registered Nurse/Midwife/AHP (or relevant professional registration) Postgraduate or post-registration plus further experience working at Master's Level or equivalent experience. Awareness and /or knowledge of PSIRF/SI framework Desirable Formal Incident Investigation Training Experience Essential Clinical leadership experience of working in a clinical setting. Experience of leading change in incident reporting and incident review processes Project management skills Experience of high-level decision making Experience of delivering incident management requirements in the healthcare sector Experience of leadership and motivational working Desirable Experience of policy development Additional Criteria Essential An expert and up to date knowledge of Incident Management process and tools and experience of managing incident reviews. Highly developed specialist knowledge underpinned by theory and experience within Clinical Services, Clinical Governance acquired through theory and experience. Substantial understanding of clinical issues, experience of clinical governance Excellent knowledge of incident requirements in the NHS or healthcare setting Ability to consistently influence, negotiate and inspire people at all levels. Ability to be empathetic and supportive of staff involved in incidents Ability to work on own initiative and as part of a team Prioritisation skills. Can work under pressure with demanding and sometimes conflicting deadlines and multitask. Desirable A good knowledge of quality and improvement tools and techniques and be able to choose these to suit the task Experience of writing high level reports that influence change and improvement. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Somerset NHS Foundation Trust Address Trustwide The Crescent Taunton Somerset TA1 4DY Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)