Job Description
Sharpsmart is a part of the Daniels Family; a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.
As we continue to expand, we're excited to open our doors for a Administration Lead to join our team! The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.
Key role focus
* Managing the whole administration of customer order from point of order placement to clean submittal to billing
* Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
* Working towards Service Level Agreements and ROI standards
* Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies
* Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
* Managing inventory of office consumables and lead on office initiatives to maintain standards
* Support and attend Customer Visits
* Constantly look for new ways to better/improve the current administrative process
Candidate Profile
* 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
* Strong knowledge of administrative process and procedures
* Intermediate to Advance with computer systems (Microsoft office suite, etc.)
* Strong communication skills both written and verbal
* Proven experience in improving processes and procedures
* A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
* Ability to react positively with sudden and unexpected changes in demand
* Strong attention to detail, all work accurate and performed to a high standard
* Excellent organizational skills
What we can offer
* Competitive salary package plus bonus potential
* Pension
* Private Healthcare and Dental care options
* Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more.
* Genuine investment throughout your career for professional development
* Company events and networking opportunities
* Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment