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Do you have a passion for exceptional hospitality and a love for creating memorable café experiences? We're on the lookout for a Café Manager to lead our team at the stunning Blenheim Palace.
This hands-on role is perfect for someone who thrives in a fast-paced environment, delivering top-tier service, presentation, and operational excellence. You'll mentor and inspire your team, ensuring every customer enjoys a seamless experience - from the first sip of coffee to the last bite of cake!
Key responsibilities include:
1. Leading and coaching the café team to deliver outstanding service
2. Managing stock, orders, and finances to keep everything running smoothly
3. Maximising sales and up-selling opportunities
4. Ensuring food safety, compliance, and a safe working environment
If you're a proactive leader with a flair for customer service and operational excellence, this could be your perfect blend!
What are we looking for:
* Experience of a cafe operation with high revenues
* Ability to motivate, lead and develop a team of staff
* Financial and commercial development of a business or department
* Flair for visual merchandising and product presentation
* Formal hospitality qualifications eg NVQ level 3 or equivalent
* Knowledge of current Health, Safety and Licensing Legislation, Food safety and health and safety regulations
* Develop and implement outstanding customer care standards and procedures
* Strong Communicator
* Training Oriented
* Self-motivated, analytical, objective, innovative and assertive
* Excellent interpersonal skills, tact and diplomacy
* Tenacity and being a Good Team Player
* Flexible approach
What's in it for you:
* Staff Discounts:
1. 20% on Blenheim retail
2. 50% on Blenheim Café food outlets
3. 30% at The Orangery
* Salary Sacrifice Schemes for Bicycles and Electric Vehicles
* Access to our Benefits Platform with a range of additional benefits including:
1. Instant discounts
2. Discount on Days Out
3. Day Passes for Family and Friends
4. Monthly Adventure Play Visit
5. Shopping Cards
6. Weekly Shop Discounts
7. Gym Scheme and Much More!
* Competitive Pension
* Complimentary Event Tickets
* Annual Pass for yourself and a family member
* Staff Events
* Holiday Purchase Scheme
* Paid Volunteer Day
* Free Fruit Wednesday
* Free breakfast on Friday
* Monthly Sharing a Sense of Belonging Events
* Free Eye Test and a contribution for Glasses
* Long Service Award
* Onsite Parking
* Free Blenheim Christmas Tree
Benefits vary from contract type; these will be confirmed to you in our welcome letter.
Here we invest in our People. Our Promise is to help our employees, Grow, Give and Belong.
* Grow - At Blenheim your talent is nurtured and your wellbeing is championed.
* Give - Being a part of something much bigger, giving back to the wider community to work collaboratively and to meet our shared goals
* Belong - Be a part of something special, know you matter and belong.
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