Job Overview PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD The Assistant Site Manager will support the Site Manager to manage the day to day operations of the service at their site so that they provide a high quality, efficient and effective service that supports patient care. They will be required to ensure that processes are in place for the day to day supervision of staff and equitable allocation of work across teams and in all areas within their site. The post holder will ensure that best practice is adhered to and actively monitor the quality of products and services that are provided e.g. by undertaking audits on the quality of case notes, clinic preparation etc. and ensuring that any adverse findings are actioned in a timely manner. The Assistant Site Manager will be required to deputise for their Site Manager, calling on the support of other Site Managers as required. As part of the Health Records Management team they will be required to assist with the delivery of the Health Records Operational Plan by leading on small elements of it or assisting others to deliver their lead areas of work. Main duties of the job To assist in the management andensure the smooth running of day to day operations of the Health Records Service. To resolve barriers to service or escalate them to their site manager in a timely manner along with the optimum solution for resolution. To plan and monitor workloads within the departments ensuring appropriate staffing levels and equitable allocation of work. To ensure that all tasks relating to service delivery are completed to deadlines.and escalate any potential issues to the Site Manager with optimum solution. To be responsible through team leaders/supervisors for the daily supervision of the Health Records Service and its staff To actively promote safe environments e.g. undertaking /updating risk assessments on Health Records environments and managing risks appropriately, putting systems in place to ensure that all Health Records areas are kept tidy. To assist the Site Manager with identifying and delivering cost improvements within their site g. to ensure the destruction of case notes in outside stores. Responsible for the recurring management and implementation of ”pruning” of records to ensure records are managed in line with the management of records policy. Ensure that systems are in place to maintain and update information in relation to training, competencies, attendance and development. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities To assist with the development, implementation and delivery of modernisation plans for Records. This will require the post holder to assist with the delivery of the Health Records Operational Plan by leading on small elements of it or assisting others to deliver their lead areas of work. To assist the Site Manager and other key stakeholders to deliver projects that will affect any element of the health records service and improve patient care e.g., document repository, patient kiosks, rapid filing. To investigate and address concerns or incidents on behalf of the site manager providing a detailed response and working with others to prevent a re occurrence in line with policy and procedure. To ensure compliance with the delivery of key performance indicators e.g. case note availability You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Person specification Experience Essential criteria Significant management experience Desirable criteria Management experience of over 50 staff Management experience of less than 25 staff Knowledge Essential Criteria Significant health records knowledge Desirable criteria Health records experience