We have an exciting opportunity for a Transport Controller to join our Transport division, based at our main office in Linwood. This is a full-time, permanent position covering 40 hours per week from 8am to 5pm, Monday to Friday. Key Responsibilities: - Receiving customer phone calls and email queries, providing assistance with a wide variety of matters - Planning and confirming daily routes - Liaising with drivers to ensure high level of customer service and efficiency are reached and maintained - Liaising with external contractors to secure additional operatives if required - Assisting and understanding of other Transport Controller's roles and providing cover when required - Logging and maintaining customer database on company CRM system
Strong IT literacy skills and a good understanding of all Microsoft Office systems - Ability to work in a fast paced and demanding environment - Good geographical knowledge of the East and Central Scotland - Excellent time management skills - A polite and conscientious telephone manner - Excellent administration and organisational abilities - Excellent communication skills - Eye for detail - Team player. - Experience working within a Transport department - Experience working within the waste management industry is advantageous but not essential as full training will be given.
Competitive salary
- A competitive holiday allowance. - Company pension scheme. - Enhanced family friendly policies. - Employee Assistance Program - Lifestyle & Leisure Discounts: Discounts for gym, leisure, cinema, shopping and many more... - Employee Life Insurance. - Bike2Work scheme. - Free on-site parking.
Transport, Logistics