This role will shape, assess and drive the safe implementation of change on behalf of TOCS and PMO to time, cost and quality. Co-ordinating and leveraging skills and experience from across IT, the wider CIO function where applicable to ensure deployment of change is delivered safely to protect live service and deliver on the clients vision of a Digital First bank
The Release Manager will work alongside key colleagues within D&I / PMO / Change Management and Technical Support teams as well as key Business stakeholders to oversee all the stages involved in a software/hardware release from development and testing to deployment.
The main elements of accountabilities for this role are in the following areas.
* Own and drive the delivery of a release or major project across the function - to agreed budgets and timescales - ensure that release planning estimates are accurate and that processes are in place to refine release estimates.
* Manage the full release life cycle to the banks standards, governance frameworks and methodologies
* Identify, change and embed ways to improve performance and effectiveness across implementation and release management processes.
* Be aware of current industry best practice and innovation with implementation and release management.
* Ensure recommendations from release or project post implementation reviews are embedded
* Work with Portfolio Managers and Project Managers to agree on scope of releases at the appropriate stage in the life cycle of each component
* Take a lead regarding innovation and initiatives in this area in order to make it as cost effective, rechargeable and efficient as possible
* Contribute to the overall IT strategy by designing and implementing release solutions to meet business objectives
* Manage senior stakeholders, both internal and external
* Ensure that quality assurance and overall integrity across projects in the release is maintained to the banks standards.
* Ensure that releases are resourced appropriately
* Manage releases through transition, ensuring appropriate programme close and handover into BAU
* Act in accordance with regulatory body requirements as appropriate
* Ensure that all elements of the release, Technical, Control, Quality and Customer are managed, met and reported
* Ensure engagement of appropriate teams members, especially in terms of customer journey and programme quality
* Perform other activities, from time to time, and as directed by the Manager - Release Management
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