Lead Customer Service Champion sought to promote exceptional support for tenants and their families, deputising for Service Managers and mentoring team leaders and support workers.
Key responsibilities include:
* Communicating with tenants and their families in a manner that exceeds their expectations.
* Ensuring all staff communicate effectively with tenants and their families.
* Mentoring team leaders and support workers to deliver high-quality support.
* Deputising for Service Managers as required.
Key skills and qualities:
* Exceptional communication and interpersonal skills.
* Ability to lead and motivate teams.
* Strong problem-solving and decision-making skills.
* Ability to work in a fast-paced environment.
Our company is committed to delivering exceptional support to our tenants and their families. We are seeking a highly motivated and experienced individual to join our team as a Lead Customer Service Champion.