Repairs Planner - £26,000 - Flintshire
This is a great opportunity to work for a company which is rapidly expanding, with sites all over country. My client is a reputable supplier of all-inclusive facilities management solutions. They take pride in providing top-notch services that are customised to each individual client's demands.
They are looking for a Repairs Planner to join their team due to company expansion.
Job role:
The chosen applicant will be in charge of managing a network of contractors to guarantee effective upkeep and repairs at their clients' homes.
Key responsibilities:
Answering maintenance requests from clients over the phone and through our Computer-Aided Facilities Management (CAFM) system
Planning and organising scheduled maintenance visits
Using our CAFM technology and phone conversations to manage contractors
collaborating with the technical team to troubleshoot maintenance and repair issues
Managing processes and workflows using the CAFM system
Regularly meeting with clients in person or through Teams
Skills - Essential:
Strong problem-solving abilities with a rational and realistic approach to difficulties Strong experience working in a fast-paced help desk or call centre
Outstanding experience with client service
Outstanding communication abilities and an assured manner
Strong interpersonal skills with the capacity to establish constructive connections both within and outside Strong ability to maintain composure under pressure
Being available to work Monday through Friday from 9 a.m. to 5 p.m. and to be on call one Saturday every six weeks
Benefits:
Bereavement leave
Casual dress code
Company events
Company pension scheme
Cycle-to-work program
Discounted or free food
Free flu vaccinations
Free parking
Gym membership
Health & wellbeing program
On-site parking
Employee referral program
If this sounds of interest, please send me your CV to as interviews are being conducted ASAP!
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
TPBN1_UKTJ