Locations: Field Based - Shetland (ZE), Orkney (KW), Lewis and Harris (HS), Oban (PA), Falkirk (FK), Aberdeen (AB), Edinburgh (EH), Motherwell (ML), Newport (NP), Southampton (SO), Hereford (HR), North London (N), West Central London (WC), North/Northwest Wales (LL), York (YO), Inverness (IV), Bath (BA), Blackpool/Lancashire (FY), Perth (PH), Leicester (DE, NG & LE)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical, Resilience
About OVO:
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all backgrounds to join us.
Teamworking for the planet:
We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. You’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
This role in a nutshell:
You will play a key role in supporting our customers and OVO onto the path of Zero Carbon by visiting our customers, offering amazing Customer Service, carrying out Smart installs, and providing fantastic energy efficiency.
You’ll be working 42.5 hours per week based in one of the areas above, with some travel required for training and customer demand. The role involves driving one of our EV vans for work purposes only.
Your key outcomes will be:
* Deliver the highest possible level of customer satisfaction by becoming a brand ambassador.
* Engage with our customers on the benefits of smart meters, including how to monitor and reduce their energy consumption.
* Be responsible for the whole customer experience, ensuring you have the right materials stocked in your van.
* Adapt working methods to install Smart metering systems in various customer environments.
* Look for opportunities to work collaboratively with your peers.
* Carry out risk assessments to ensure safety for yourself and the customer.
Minimum Requirements:
* Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
* Minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
* Hold a current full manual driving license (with up to 6 points).
* Demonstrate key behaviours that align with our OVO values.
* Are comfortable talking to & helping our customers in their home.
* Are great at multitasking and handling your time effectively.
Let’s talk about what’s in it for you:
You’ll be eligible for an on-target bonus of 15%, along with 34 days of holiday (including bank holidays).
For your health: Benefits like healthcare cash plan, private medical insurance, and more.
For your wellbeing: Gym membership, travel insurance, and more.
For your lifestyle: Extra holiday buying, discount dining, and more.
For your home: Discounts on OVO Energy plans and products.
For your commute: Deals on car leasing and public transport loans.
For your Belonging: We create an inclusive working culture where people from all backgrounds can belong and succeed.
Oh, and one last thing...
If you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!
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