The Capital Hotel s one of London’s first boutique hotels we are proud members of POB Hotels and Small Luxury Hotels of the World. The Capital hotel, Apartments & Townhouse prides itself on being epitome of authentic British hospitality, through our passionate staff who are dedicated to meeting your every need throughout your stay. The 5-star hotel in Knightsbridge near Harrods was awarded Best Hotel and Best Business for Customer Service at the Royal Borough of Kensington & Chelsea Business Awards 2018. Role & Responsibilities: Coordinate staff, creating staff rotas Handling customer enquiries and bookings ensuring they have a great experience Oversee stock levels and ordering Managing budgets Comply with restaurant health and safety regulations and standards Maintain a clean and organized restaurant and bar Ensure all guests feel welcome and appreciate the professional standards of the restaurant Inform customers about all menu items available and make recommendations based on their preferences / allergens and special requests Efficiently manage cash handling procedures and record transactions Maintain positive and professional communication with management team Recruiting, training and supervising staff Competitive Salary More about You: ·You will have experience of working in a restaurant or hotel ·Possess a friendly personality and excellent customer service skills ·Strong listening, speaking and communication skills - WSET Level 2 (desired) Minimum 2 years experience as Manager in Food and Beverage Job Type: Full-time Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift 8 hour shift Experience: Hospitality: 5 years (required) Restaurant management: 2 years (required) Customer service: 2 years (preferred) Work Location: In person