LS25/26 PCN Healthcare Assistant and Social Prescriber
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Job Summary
INTERVIEWS TO BE HELD ON THE 30th APRIL 2025
Assessment
Work as part of the multidisciplinary team in inhouse clinics across a population of patients in several practices.
Take a holistic approach to supporting the assessment of the health and well-being needs of the individual patient which includes undertaking basic clinical observations to accurately assess and monitor a patient's blood pressure, pulse, respiratory rate, temperature, oxygen saturations, and take blood samples.
Co-produce under supervision and evaluate personalised care plans against the health and well-being needs of the individual patient, their families, and carers to take control of their health and wellbeing.
Develop and agree care plans and, if necessary, reviews for ongoing needs.
Support with information gathering; undertaking CCSP Part 1 as part of long-term condition management.
Manage and prioritise your own caseload under supervision and in accordance with the care needs, priorities, and any urgent support required by individual patients.
Develop trusting relationships both with the individual patient as well as members of the PCN and wider community groups, all in pursuit of improving the health and care of the individual patient.
Main duties of the job
Intervention
Refer and liaise with a range of statutory and voluntary sector support agencies, ensuring the person has access to a wide range of support. Social prescribing is part of the role utilising the resources available to signpost to the right person that can offer help and support.
Facilitate an awareness of the different resources available other than the health care sector that can help individuals holistically.
Building relationships with the wider teams such as the volunteer sector and local councils.
Where necessary, identify urgent needs taking relevant action or liaison and familiarise with individual practice protocols.
Refer for relevant equipment including telecare to increase the person's independence.
Offer review and support to implement coping strategies to help manage mental health and dementia needs by referrals and signposting.
Provide guidance and support to increase the use of self-care methods.
Take a holistic approach to supporting the assessment of the health and wellbeing needs of the patient which includes undertaking basic clinical observations to accurately assess and monitor a patient's blood pressure, pulse, respiratory rate, temperature, oxygen saturations, and take blood samples, and has an awareness of escalation procedures at each individual practice including emergency procedures and when to ring 999.
About Us
Our Primary Care Network is a fantastic collaboration between 7 practices across our area. Each practice is unique and individual, but shares the same common goal of working together for the greater good of our patients and community.
Our vision is to enable greater provision of proactive, personalised, and more integrated health and social care. We aim to do that by bringing in a range of healthcare workers including social prescribers, health and wellbeing coaches, pharmacists, pharmacy technicians, occupational therapists, and paramedics.
We take pride in providing the best health care that we can, working with individual practices, community health care services, and local community groups to offer a wide range of services that can really make a difference to our population.
Date posted: 09 April 2025
Pay scheme: Other
Salary: £24,000 to £26,600 a year Depending on experience
Contract: Permanent
Working pattern: Full-time
Reference number: U0053-25-0015
Job location: 1st Floor Park Edge Practice, Leeds, West Yorkshire, LS14 1HX
Job Description
Job responsibilities
Monitor and review care plans and agreed outcomes in partnership with the person.
Promotion of the benefits of social prescribing and work of local groups and communities including responsibilities to educate other members of the PCN team on what services and support are available in the wider community.
Act as an advocate for the person and report to senior staff when required.
Communication
To provide, and receive, information with empathy and understanding, and to adapt communication when barriers to understanding arise seeking senior guidance when necessary.
To develop and maintain effective working relationships with other members of the primary care.
Administration
Keep timely, accurate, and complete electronic patient records and activity data, all of which will be maintained and stored in accordance with professional and organisational standards.
To have responsibility for appropriate documentation related to patients in their care to be disseminated to all relevant professionals in a timely manner and in accordance with operating standards.
Clinical duties
Clinical Duties Which May Be Expected In House Include:
Phlebotomy
Undertaking CCSP1 and dementia reviews
NHS Health Checks
Blood pressure recording
Height/Weight recording
Performing ECGs
Urinalysis
Chaperoning duties
Accurate, legible labelling of all samples to confirm patient identity
Checking patient identification against GP nurse request and confirming with patient
Recording collection of blood sample in patient record in accordance with practice procedure
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion
Ensuring that anomalies are reported to a senior member of staff
Notifying the GP nurse of any significant patient issues
Liaising with and assisting members of the administrative team
Perform health promotion or health education work
Signpost and refer to appropriate services.
Skills And Experience
Essential:
Empathetic and caring, individual patient focused.
An experienced phlebotomist.
You will ideally also have good experience of working, or a desire to work with elderly patients.
Working in healthcare setting and delivery of care for patients, carers, and their families;
Competent to carry out clinical observations, screening and assessments under supervision;
Hard working and motivated to achieve good outcomes for individuals and patients;
Able to work effectively as part of a multidisciplinary team and to build effective relationships within that team;
In possession of excellent verbal and written communication skills;
In possession of good IT skills and able to use Office packages;
Organised with effective time management skills.
Other:
To participate in discussions about the direction of service developments and improvements.
To participate in service audits and changes.
To participate in discussion for the implementation of policies and procedures.
To contribute to the health and safety of others and the environment.
To participate in appraisal processes and participate in CPD personal development plan.
To pro-actively participate in mandatory training and in-service training.
To participate in mentoring and sharing best practice with colleagues and students.
Responsibilities And Confidentiality
The post holder is expected to:
Adhere to practice/PCN policies and procedures and relevant legislation.
Attend complete mandatory training as identified by the practice PCN.
The post holder must maintain the confidentiality of information about patients, staff, and practice business in accordance with the General Data Protection Regulation, Caldicott principles, and Practice Information Governance policies and procedures.
Safeguarding
All employees have a duty for safeguarding and promoting the welfare of children and adults at risk. Staff must be familiar with the practice PCNs Safeguarding Policy and the process for raising concerns about the welfare of anyone with whom they have contact. Staff must also ensure they receive the appropriate level of safeguarding children and adult training.
Staff are expected to access supervision and support from their line managers and/or the locality-based safeguarding team when managing complex cases.
Job Description Agreement
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post holder commensurate with this position as requested by LS25 26 PCN. This description will be open to regular review and may be amended to consider the development of the PCN. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the PCN practices.
Person Specification
Qualifications Essential:
* English and Maths to GCSE Grade C or above or equivalent.
* Must be willing to participate in any relevant training qualification identified to develop skills required to carry out duties.
Desirable:
* NVQ level 3 or working towards.
Experience Essential:
* Previous experience working with the general public.
* Experience of relevant clinical area e.g. older people.
* Experience of organising and prioritising own workload.
* Working autonomously and as part of a team.
* Previous experience working in practice or PCN.
* Experience of working in health or social care settings without direct supervision.
* Experience in participating in clinical supervision.
* Experience with phlebotomy and vital observations.
Desirable:
* Previous experience working with frail older people.
Skills, Knowledge and Aptitudes Essential:
* Basic clinical skills relevant to clinical area.
* Phlebotomy trained.
* Excellent interpersonal, verbal and written communication skills.
* Be able to provide high quality care.
* Ability to recognise risk and refer appropriately and safely.
* Flexible and motivated.
* Excellent computer skills.
* Able to recognise and work within own limitations.
* Understanding of equal opportunity and diversity issues.
Desirable:
* Awareness of frailty and chronic conditions.
* Knowledge of the PCN and community working.
* Understanding of role of patient advocate.
Other requirements Essential:
* Current driving licence and access to own vehicle.
* Highly motivated and proactive.
* Flexibility of working hours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: South and East Leeds GP Group
Address: 1st Floor Park Edge Practice, Leeds, West Yorkshire, LS14 1HX
Employer's website: South & East Leeds GP Group
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries: Hospitals and Health Care
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