Job Description
Job Title: Deal Hub Associate
Location: Egham
Contract: 12 months
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
Deal Hub serves as the single point of contact for Sales to provide timely, responsive high-quality feedback and guidance on all things deal-related, from opportunity to contract signature. The Associates’ primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals.
Deal Hub Associates are responsible for:
* Partnering with Sales to understand client requirements, evaluate requests against standards, and help Sales leverage best practices to maximize retention and grow the business.
* Prioritizing workflow and managing request volumes to maximize efficiency and drive urgency of deals.
What you’ll do:
* Build trust-based relationships with Sales to drive adoption of best practices in support of clients' mission-critical priorities.
* Partner with Sales to understand business context and build smart deal strategies that result in positive outcomes for our clients.
* Serve as a single point of contact for Sales to minimize functional handoffs and ensure requests are completed by set due time.
* Maintain a clearly documented audit trail of all requests and approvals in the CRM system.
* Utilize domain and subject matter experts, along with Deal Hub Leadership Team, as points of escalation for problematic requests or unknown technical solutions.
* Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes.
What you’ll need:
* 2-3 years’ experience in a business environment. Sales, Sales Support, or Contracting experience is a plus.
* Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organizations.
* Excellent verbal and written communication skills, particularly the ability to convey complex requests in a clear, concise, timely fashion.
* Exceptional communication skills and proven ability to drive teamwork.
* Demonstrated ability to effectively use active listening skills to understand Sales’ needs.
* CRM (Siebel, SFDC, Sugar) experience preferred.
Education:
* Bachelor’s degree required.
Skills:
Required:
* SIEBEL
* WORKFLOW
* EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS
* CRM
* AUDIT
Additional:
* SALES SUPPORT
* CLOSING
Languages:
English (Speak, Read, Write)
Minimum Degree Required:
Bachelor's Degree
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