University of Bath has an exciting opportunity for an enthusiastic and committed operations supervisor to join our city-based accommodation team. This permanent position, known internally as Building Coordinator, is ideally suited to someone with an administrative and customer service background who wants to advance their career in a busy and supportive workplace. The Building Coordinator will join the Residence Life Operations team full-time (36.5 hours) and provide leadership to cleaning staff to ensure the provision of high-quality services. Shifts are 5 days out of 7, therefore some weekend working is expected on a rota basis (but this is mainly during the summer months). There is variety in the role as during summer when students leave, our student accommodation transforms into a commercial business with summer schools, conferences and visitors to Bath enjoying our rooms and facilities. Working hours are 9 am-5.20 pm. Your responsibilities will include: Operational day-to-day running of a section of university accommodation. Management of the staffing therein to achieve an effective and efficient service for the customers. Conducting regular 1-1 and team meetings with domestic assistants/cleaners and porter staff Completing accommodation checks Responding to customer feedback on our IT systems Reporting maintenance issues Planning and achieving turnaround of accommodation, for example preparing rooms for student intake. Stock ordering and management. Ideally, our candidates will demonstrate: A desire to deliver high standards of service. Ability to lead and motivate a team. Ability to be adaptable and flexible. Experience in an administrative role. Experience in a customer-focused role. Experience in stock management. For an informal discussion, please contact Daniel Luck djl70bath.ac.uk or Anna Milczarek adm32bath.ac.uk. The role is ideal for those who enjoy variety, problem solving and meeting new students and our summer guests. Additional benefits to the list below include subsidised gym membership, flexible working options, career development courses & apprenticeships and wellness events and support. The opportunity to build staff relationships through social events and networking groups is also available. This role offers a Campus Services New Starter bonus. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. This role is also eligible for the Campus Services Refer a Friend bonus. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshrbath.ac.uk the name of the person who referred you. Both bonuses are subject to terms and conditions, please contact campusserviceshrbath.ac.uk if you have any questions regarding them. What we can offer you: a very generous employer contributory pension scheme generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements an excellent reward package that recognises the talents of our diverse workforce a wide range of personal and professional development opportunities a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan. Find out more about our benefits. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We are very proud to be an autism friendly university and are an accredited Disability Confident Leader ; committed to building disability confidence and supporting disabled staff. Find out from our staff what makes the University of Bath a great place to work. Follow us UniofBath and UniofBathJobs on Twitter for more information. Closing Date: 05 Jan 2025 Department: Operations & Facilities Support Salary: £25,433 per annum You will receive a market supplement to bring your pay up to the equivalent rate of pay for spine point 15 on the University pay scale.