Job Title: Service Advisor (Motor Trade)
Salary: Up to £38,000 OTE
Location: Pirbright
We are delighted to offer an exciting opportunity for an experienced Service Advisor to join a highly regarded Premium dealership in Pirbright. With a legacy spanning over 50 years, this dealership represents a household name brand known for its loyal and repeat customer base.
This is a dynamic and busy site offering excellent upsell potential and generous team bonuses.
Why Join Us?
Competitive basic salary of up to £32,000, plus an additional £6,000 OTE bonus.
Work only 1 in 3 Saturdays, ensuring a great work-life balance.
Quick accreditation and extensive training opportunities through the group’s dedicated training academy.
Strong career progression, with the majority of managers having been promoted internally.
28 days of holiday (including bank holidays), rising to 30 days after 2 years of service.
Key Responsibilities:
Professionally communicate required service and repair work to customers.
Provide accurate cost estimates and advise on additional products and services based on customer needs.
Efficiently manage timescales and collection arrangements.
Prepare job cards using the in-house system.
Maintain and update customer and vehicle records while ensuring all warranty work complies with manufacturer policies.
Prepare and complete invoices promptly.
What We’re Looking For:
Previous experience in a Service Advisor or similar role within the motor trade.
A proven ability to upsell products and services.
A valid UK driving license.
Exceptional communication skills and a passion for delivering outstanding customer service.
Strong multitasking abilities and excellent attention to detail.
Ready to Take the Next Step?
For more information or to apply, contact Eric Duxbury at (phone number removed) or email (url removed). Alternatively, click "Apply Now" and send us your CV.
Don’t worry if your CV isn’t quite ready – we’re happy to discuss how we can support you in taking your career to the next level.
Service Advisor Role | Pirbright Area | Up to £38,000 OTE