Job Title: Aftersales and Service Engineer
Location: Slough
Salary: Up to £48,000 basic
Shift: Monday to Friday (8am to 5pm)
Private Health Insurance
Role Overview:
My client, a fleet maintenance company, is looking for an experienced Aftersales and Service Engineer. Your primary responsibilities will be to write service manuals, manage/control the efficient running of the aftersales department, train and develop new staff, and continue to improve customer satisfaction while delivering the highest standards of service. There is also a responsibility to identify opportunities to improve processes.
Aftersales and Service Engineer General Duties:
1. Write up service manuals and reports
2. Organise the maintenance required within the depot
3. Plan and allocate work for Technicians based on their expertise and skills, ensuring repairs are completed correctly
4. Act in a professional manner to develop ongoing relationships
5. Communicate effectively with all parties
6. Maintain good discipline and organisation for the workshop, ensuring it is clean, tidy, and safe, and monitor the workshop team
Aftersales and Service Engineer Skills and Qualifications:
1. Previous experience as an HGV Technician
2. Leadership experience
3. Great hydraulic experience
4. High level of communication and human relations skills
5. HGV Licence (preferred but not essential)
6. Excellent Microsoft experience (Word, PowerPoint, and Excel)
How to Apply:
Interested? For more details or to discuss your next career move, contact Macy at Kemp Recruitment on (phone number removed).
Reference: INDMM
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