Are you an experienced Key Account Manager with a passion for building strong client relationships and driving business growth? We’re looking for a dynamic professional to join our team and take ownership of client retention, contract management, and service expansion.
Why join us?
* A key role in a growing company
* Opportunity to work with high-profile clients
* Competitive salary and benefits package
* Supportive and collaborative work environment
What you’ll be doing:
* Client Relationship Management – Develop and maintain senior-level relationships with direct clients and FM/Managing agents.
* Growth & Opportunity Development – Identify and secure additional services within market sectors, including onsite audits, training opportunities, and compliance schemes.
* Water Risk Assessments – Oversee and manage water/legionella risk assessments to ensure compliance with COSHH Regulations and HSE guidelines (ACoP L8).
* Contract Management – Support key contracts, analyse profitability, and promote additional services such as air quality assessments, LEV testing, and fire damper inspections.
* Training & Compliance – Deliver client training courses, keep up to date with industry regulations, and implement new training based on legislative changes.
What we’re looking for:
* Proven experience in Key Account Management or a similar client-focused role
* Strong knowledge of compliance regulations in health & safety, water risk assessments, or facilities management
* Excellent relationship-building and negotiation skills
* Ability to identify business growth opportunities and drive profitability
* Proficiency in Microsoft Office and CRM/client management systems
What’s in it for you?
* Up to £50,000 & performance-based incentives
* Company vehicle provided
* Career development and training opportunities
* A chance to work with a talented and supportive team as well as scope for hybrid working
If you’re ready to take on a pivotal role and drive client success, we’d love to hear from you!
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