Job description
Site Name: UK - Hertfordshire - Stevenage
Posted Date: Apr 11 2025
This Lab Engineering position in GSK R&D Tech is essential for supporting our scientific team by maintaining and optimizing laboratory computing systems. This position involves managing a global infrastructure, ensuring system security, enhancing data flow for scientific instruments, and providing end-to-end user support. This is an onsite role in Stevenage 5 days a week with the occasional travel to other local sites.
In this role you will
* Maintain and support a global computer infrastructure of over 5,000 PCs.
* Deploy and integrate new hardware within the network, ensuring security and compliance.
* Collaborate with various business units to troubleshoot and resolve equipment-related issues.
* Configure and manage data flows for specialized scientific instruments to support research activities.
* Implement and maintain data backup solutions for both GxP and non-GxP laboratory environments.
Why you?
Qualifications & Skills:
We are looking for professionals with these required skills to achieve our goals:
* Proven expertise in troubleshooting complex technical issues related to device connectivity, network configurations, and laboratory-specific software.
* Significant experience in hardware and software troubleshooting as part of End-user Computing or Desktop Support.
* Comprehensive understanding of network architectures, including VLANs, IP configurations (Static/Dynamic), Subnetting, Basic firewall management.
* Proficient in troubleshooting different network layers according to the OSI model.
* Familiarity with computer security practices and systems validation.
* Proficiency in Active Directory, managing user access and system configurations.
* Proficiency in Microsoft Office, especially Excel, for data analysis and report generation.
* Experience with multiple operating systems, including Microsoft, iOS, and Linux.
* Experience in managing large data sets to ensure compliance and support complex analyses.
* Ability to document and formalize processes as a Technical Author.
* Interest in and knowledge of emerging AI technologies, with a keenness to integrate AI solutions into operational practices.
Preferred Qualifications & Skills:
If you have the following characteristics, it would be a plus:
* Experience with validated systems (GxP) preferred.
* Experienced in Agile methodologies, emphasizing iterative development and collaboration.
* Familiarity with ServiceNow or similar ticketing systems, supporting incident and request management workflows.
* Experience leading teams and projects is highly desirable.
* Excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and other departments.
* Strong organizational skills with a proven ability to manage multiple tasks efficiently.
* Demonstrated initiative, detail orientation, and a capacity to learn new technologies quickly.
Closing Date for Applications: Thursday 24th April 2025 (COB)
Please take a copy of the Job Description, as this will not be available post closure of the advert.
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.
During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process.
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Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.
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