Howden Group Holdings has recognised that attracting and retaining the right talent is of paramount importance to the continued success of the Group. We therefore need to attract individuals of the highest calibre through a recruitment process that is free from bias and discrimination, yet aligned to our commercial ambitions. Internal mobility plays an important role for the Group in retaining expertise, experience and talent by enabling employees to pursue their individual career goals and achieve their ambitions. We recognise that all people have a fundamental need and desire for on-going development and growth, and we also recognise that the best candidate for a role may already work inside the organisation so we encourage you to look internally for the next step in your career. We are looking for an experienced candidate, with a strong knowledge of underwriting performance analytics, and a passion for delivering strategically impactful business insights. Compelling opportunity within an energetic, fast paced, and collaborative team with real influence across a truly global organisation. Full time position: 5 days a week (Hybrid working) Role overview DUAL is a different kind of underwriting business. That’s not just something we like to say – our unique entrepreneurial spirit is fundamental to our approach and make us a natural home for the brightest minds. It’s how we have become one of the world’s largest international MGA, operating in 21 countries and providing over 70 products. Our stated vision to be the world’s best underwriting business. The role sits within the DUAL Group Underwriting team, who’s stated vision is to deliver best in market underwriting performance, driven by market leading underwriting capabilities & insights. Working directly with a range of senior stakeholders at both DUAL Group and Regional levels, the successful candidate will support the delivery of meaningful insights, through globally consistent standards of underwriting performance analytics and reporting. Role responsibilities Supporting the Group Head of Underwriting Analytics and Group Head of Underwriting with the development of globally consistent standards of underwriting analytics and reporting, facilitating transparency and comparability of performance across DUAL Group. Managing the production of regular and ad hoc reports that enable monitoring of product performance across DUAL Group and highlighting areas that require further investigation. Collaborative engagement with key business stakeholders across DUAL Group including, but not limited to, Underwriting, Actuarial, Finance & Risk, to help define underwriting performance metrics and track them regularly. Working with a variety of datasets across different domains. Proven ability to rapidly understand the commercial and business context when working with new data and domains. Supporting regional teams with the regular production of historical and forecast underwriting performance metrics, aligned with existing planning processes. Working with Power BI Developers to design dashboards and reports that allow management to slice and dice across the business and rapidly assess the impact of ‘as-if’ scenarios. Implementing insights that allow DUAL to monitor and optimise relationships with all parties involved in the underwriting value chain, e.g. brokers, capacity providers. Coordinating reporting requests across regional underwriting performance teams; consolidating metrics to form a Group-wide view of underwriting performance. Facilitating underwriting data requests from external stakeholders such as investors. Horizon scanning for next-generation analytical capabilities that could offer DUAL a commercial advantage. Key requirements Strong understanding of data analytics and KPIs used to manage underwriting performance in a multi-national insurance company. Knowledge of underwriting processes and pricing models in speciality markets. At least 5 years (re)insurance experience, with time spent within an analytical function (e.g. actuarial, portfolio management, catastrophe modelling, financial analysis). Demonstrable track record delivering impactful insights to senior underwriting stakeholders. Strong interpersonal and people management skills, with the ability to effectively communicate and present solutions to senior stakeholders. Consultative and collaborative style - actively listens to the views of colleagues, but also has the strength of character to challenge where required. Adept user of Microsoft Office suite. Strong SQL and Excel (including VBA) skills. Familiarity with Power BI and one or more coding language an advantage. An appreciation of key actuarial processes including reserving, rate change and premium adequacy analysis. Strong commercial acumen and stays abreast with current issues affecting the industry. Pragmatic – able to translate data analytics to business stakeholders and strong at identifying solutions and / or solving problems. A keen eye for detail and ability to consistency deliver high accuracy work in a timely manner. Can sense check data from regional teams, working with colleagues to investigate and resolve potential issues. Highly organised, with good planning, prioritisation and time management skills. What do we offer in return? Yes, we offer all the usual rewards and benefits - including great healthcare provision, a wide variety of wellbeing offers, competitive salary, generous pensions and more - but we know you expect all that. What you might not expect is a job where everyone has a voice, where volunteering in the community is part of the day job, and where everyone is encouraged to play a part towards our sustainability goals. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community. Our culture: People First Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. Diversity & Inclusion At DUAL we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Our Culture: People First We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven’t changed since day one, when we set out to create a company grounded in: • An employee-ownership model • Aligned external investors • The trust and integrity born of friendship • Expertise • Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It’s created a culture of collaboration and innovation, where we’re driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that’s better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.