Role: Letting Officer Rate: £12.84ph (PAYE) | £16.61 (umbrella) - Flexible DOE Duration: 3 months Temp to Perm Location: Chatham, Kent Manage lettings for all social housing tenancies, transfers and other lettings for mhs homes, including new developments, working collaboratively with customers and colleagues. Manage temporary rehousing need, ensuring customer impact is minimised by delivering great communications, ensuring financial efficiency, strong interdepartmental working, creative and solution-focused methods. Undertake affordability assessments with the new customers, referring for specialist support or advice where required. Carry out accompanied viewings at properties and check customer identification, complete sign ups for new customers (digital by default) Advise and support our potential and existing customers in resolving their queries and issues, ensuring expectations are managed, and proactive resolutions identified. Manage the allocations of our homes in cases of social priority/management transfers.