Lancôme Business Manager
When you love your work and the people you work with, amazing things happen.
Freedom to go beyond, that's the beauty of L'Oréal.
Are you passionate about all things beauty? Do you love coaching people to achieve results? Then we would love to connect with you!
Your Mission
Bonjour! Our retail teams are the heart of our business at Lancôme, they spread its vision of French spirit and elegance whilst building genuine connections with customers. With an incredible heritage of 85 years, Lancôme supports tackling building a happier and more sustainable future for all.
Joining us...
1. You will have a strong business acumen, including experience within being accountable for sales analysis & inventory management.
2. You will be self-driven and have the ability to coach and develop your team to deliver on individual sales targets, working with your Area Manager to set personal team targets and monitor each team members performance, to build on their capabilities.
3. You will ooze passion for Make-up, Skincare and Fragrance and delivering exceptional service, being a Luxe role model, leading by example to your teams to deliver memorable customer experiences.
4. You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing. Our teams are passionate for cross category selling across our iconic products, by sharing key benefits and features to our products, such as our Number #1 Advanced Genifique Serum!
5. Meeting and greeting prospective customers in store to have skin consultations, demonstrating empathy and sharing expertise and product knowledge, that could ultimately change their lives.
6. You will lead by example to your team, proactively approaching customers in a warm and friendly manner to provide exceptional customer experience. Sharing your knowledge and educating customers with empathy, enhancing their in-store experience with our Beauty Tech to provide unique skin recommendations.
7. You will thrive on inspiring your teams to lead events to drive business results and customer loyalty.
Support And Development...
1. Your induction will consist of regular training with your Area Manager, Education Mentor and Peers. From the beginning you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, Fragrance and Business/ Operations Management. Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
2. You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products!
3. You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience.
4. The future is yours! We will support your progression leading into an Area Manager or Head Office role.
Benefits And Rewards...
1. Competitive Salary & Commission Scheme
2. Access to 35 brands worth of products within our L'Oréal Staff Shop
3. 30 days holiday (inclusive of BH's)
4. Discounted Dental Insurance
5. Employee Referral Bonuses
6. Additional support on Mental health and financial advice is also on offer
7. Working for L'Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on...L'Oréal for the future! #Beautythatmovestheworld
Inclusivity Statement
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. #J-18808-Ljbffr