Care Co-ordinator/Care Assessor This is an exciting opportunity for the right person to become a key member of our dynamic Homecare Team. As our Care Coordinator/Care Assessor, you will be working closely with our Home Care Manager, you will be responsible for effectively scheduling and coordinating all our care visits and will often be the first point of contact for our carers, clients, and other health care professionals. As a Care Assessor, your responsibilities will include arranging and completing care reviews, conducting new care assessments, developing person-centered care plans, and providing guidance and care support to our care team. You will also handle general office administration tasks and participate in on-call management on a rota basis. We are passionate about delivering the best quality of home care possible and operate to exacting standards to ensure we achieve this every time; we are looking for someone who shares this passion and wants to join us on our journey as we grow. This vacancy will be based across our Blackburn and Preston office 8.30am to 5.00pm. Responsibilities And Duties Prepare the weekly plan to allocate carers to each care visit for our clients on our care rostering system Make changes to schedules as required Being able to schedule new clients into existing rota's Ensure compliance is met within the office and the care calls Assist and support the registered manager General office administration Assist the office team when needed with additional tasks to meet business need such as undertake client care reviews / client assessments On-call management on a rota basis. Be able to deliver care as part of the emergency on-call team, should the situation occur Work very closely with all the other members of the Home care Operations team and Directors. Qualifications And Skills - Ideally A good sense of humour Must drive and have access to your own vehicle Self-motivation and a passion for being the "Best." You should have experience in working in a fast-paced environment within volume coordination and possess excellent organisational and communication skills and be highly motivated to ensure maximum time efficiency. Highly independent and organised; Excellent IT skills, including full proficiency in IT packages such as Excel/Word, etc. You have an empathetic and a caring nature You have health and social care qualifications (NVQ 3 or above) You are a people person with good communication skills You are a team player Experience of working as a carer delivering regulated personal care and support, ideally in the community/ home care Company Benefits "Family feel" environment Free lunch on a Friday Fully funded NVQ courses Career progression within the company Training provided If you are interested in a role with Alcedo, then apply today for an open and honest chat with our recruiter