Job Title: User Experience UX Writer Client Location: London - hybrid
Salary/Pay Rate: £68,7k pa pro rata (PAYE)
We are seeking an experienced and creative User Experience (UX) Writer to join our client's product team. The ideal candidate will have a strong background in UX-focused writing, content design, and strategy, with the ability to shape and enhance user interfaces through clear, intuitive, and engaging content. You will collaborate with designers, product managers, engineers, researchers, and other key stakeholders to create content that supports users throughout their journey, ensuring a seamless, cohesive product experience. Your expertise in content strategy and user-centered writing will play a key role in the success of our products.
Create UI Text: Utilise your writing and content design skills to develop user interface (UI) text that guides users through navigation, on-boarding processes, promotional content, error messages, instructional materials, and other user interactions.
Content Strategy: Define and drive the outlook for product language and content across a specific product or subject-matter domain. Ensure consistency and coherence in product narratives, and create content that aligns with the overall user experience.
Document your strategies through comprehensive guidelines, establishing best practices and principles for content strategy to ensure high-quality, consistent user experiences across the product.
Project Management: Manage UX writing projects from initial needs assessment through to implementation. Identify opportunities for content improvements, set priorities, allocate resources, and manage multiple stakeholders to meet project goals and timelines.
Collaboration: Work closely with cross-functional teams, including designers, researchers, legal, marketing, product managers, and engineers, to align content with design and product goals. Provide feedback and direction to ensure content supports the overall user experience vision.
Influence and adapt to feedback from diverse stakeholders, ensuring that content changes align with user needs, technical constraints, and business objectives.
Provide leadership and guidance on the role of UX writing and content strategy throughout the product development process. Educate and advocate for UX writing best practices within the organisation.
Bachelor’s degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field
Minimum of 4 years of experience in UX writing, content design, editorial, marketing, or related roles
Proven experience leading content strategy projects, with a demonstrated ability to create effective, user-focused content in a multidisciplinary setting
A portfolio showcasing UX-focused writing samples, style guidelines, and content strategy examples
Ability to manage multiple projects simultaneously and prioritize work in a fast-paced environment
Excellent communication skills and the ability to adapt content based on stakeholder feedback
Strong understanding of UX principles and how content contributes to the overall user experience
Client Description: Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware. Opportunities for growth and progression and networking with like-minded people across the business and beyond.
We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.