FIELD PRODUCT SUPPORT TECHNICIAN | FIELD-BASED & HIGH WYCOMBE Are you looking for that next job opportunity that allows you to showcase your strong Technical skills? Do you have previous experience of electro-mechanical engineering? And working knowledge of IP Networks and communications? Do you enjoy being out in the field, providing the very best service to customers? We are looking for a talented individual who can offer their skills and experience to join our CAME UK Technical Services Division, as a field-based Product Support Technician. As a Field Product Support Technician, you will work alongside our Technical Support Teams to carry out product support on CAME’s range of products distributed with the UK. You will liaise across all operational aspects from, field support, customer technical support via the telephone, assisting external/internal sales teams with technical queries and general business activities requiring technical solutions. We need someone who is a clear thinker and measured decision maker in this hands-on role. Organisational skills and the ability to juggle multiple responsibilities simultaneously are must have skills, to be successful in this role As a business set ourselves a high standard, so it’s important that if come along for the ride you are the best that you can be. As a Product Support Technician, you will not only get the chance to join us in providing the very best service to our customers through site visits and assisting with general customer enquiries, but also the opportunity to be in a role that involves huge amounts of variety and the chance to get involved in other elements of our Technical Services Division The role will involve technical support on the following range of products sold by CAME UK; Intercom – Audio & Video Access Control – Cloud & Local Automation – Barriers, Gates, Turnstiles, Bollards, Road blockers The variety of a field and office based role, providing our customer with the best possible technical support Providing technical support to our customers out in the field, through site visits. Conduct proactive technical pre-contract activity Assisting the Technical Support team with general technical queries, when in the office All while gaining support from our knowledgeable and experienced directors, senior management team and Internal Teams, who all pull together no matter what the job at hand is In addition to a competitive salary and bonus package of up to £40,000 per annum dependant on experience, you will receive… A quality Company vehicle. Company Pension - matched up to 5% by the company. 25 days annual leave with bank holidays on top, increasing to a maximum of 28 days per year with length of service Friendly and Collaborative office environment with great facilities and free on-site parking. Small CAME welcome gestures to make you feel instantly a part of the team – let’s just say we love the use of a Caricature Complementary company attire – Classes as uniform, so you can claim tax relief. CAME UK are an international company manufacturing a range of specialist security products, primarily Video entry systems and Gate automation. We deal directly with trade professionals and distributors in the UK and provide industry leading training, sales and technical support across 5 branches. We have grown continually over the last 20 years and are always looking to be better at everything we do We pride ourselves on having friendly and vibrant offices, with a great team of people and a culture that pulls together and shares the success of our efforts. If you like being valued, challenged and getting ‘stuck in’, you might just like it here Is this role something you are interested in? As you can probably tell by now our job adverts aren’t about overloading you with information straight away So … if you like what you’ve read so far please use the link below for our application form, which includes a further link to the full job specification and company information. https://app.smartsheet.com/b/form/0d4df332672547e0a7bfe4a38153aeed PLEASE NOTE: WE DO NOT USE AGENCIES DUE TO OUR GROUP POLICY