Job summary We are looking for experienced Healthcare Support Workers to come and join the Imaging Department. As a Senior Imaging Healthcare Support Worker (SISW) you will be rostered to work in various modalities including, MRI, CT, Nuclear Medicine, Ultrasound, Fluoroscopy and Plain Film supporting the Consultants, Radiographers, Sonographers and other registered practitioners working in the department The post holder will be expected to undertake a broad range of duties including assisting with biopsy clinics, cannulations, aseptic technique as well as observing patients whilst they are in the department. You will need to have a flexible approach to work and be able to carry out all aspects of the SISW role hilst this role is primarily clinical there is an element of computer and administration tasks associated with the post. This is a full time post working Monday - Friday 0830-1700 For further information please email: Vicky.Stokes-Hillmannbt.nhs.uk Chloe.pricenbt.nhs.uk Main duties of the job A Senior Imaging Support Worker (SISW) is a crucial member of the Imaging Team The SISW will be expected to undertake a broad range of duties under the direction of Radiographers, Sonographers and other registered practitioners and assistant practitioners The post holder will assist with biopsy clinics, cannulations, as well as observation of patients whilst they are in the Imaging department. They will provide competent and compassionate high standard of care helping to ensure a smooth workflow through the department. This post will involve clinical duties, computer work, chaperoning as well as administration tasks About us North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. Date posted 20 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Pro rata Contract Permanent Working pattern Full-time Reference number 339-CCS5777-MJA Job locations Gate 18 Brunel Building Southmead Road Southmead Bristol BS10 5NB Job description Job responsibilities Support registered radiology staff in the provision of essential care to patients by assisting patients whilst in the Imaging department according to trust policy and procedures. Provide an efficient and effective service to both patients, relatives/carers and other staff maintaining a high standard of patient care, assisting radiology staff as required and supervising and caring for a variety of patients in multiple modalities. After completion of relevant training assist radiologists who are undertaking biopsies and other interventional procedures within the Imaging department (including i.e. MRI, CT, Ultrasound, Nuclear Medicine, Fluoroscopy). Preparing the area for sterile and non-sterile procedures and monitoring and supervising the patient during their examination Participate in patient assessment providing a high standard pre and post procedure, including taking patients blood pressure and other general observations to ensure patients wellbeing. Reporting any changes in the patients physical wellbeing to the Radiographer/Nurse in charge Perform specific clinical competencies to enhance the delivery of patient care i.e., cannulation, observations, and aseptic techniques. Have a good understanding of procedures and explain the process to patients offering reassurance to them during their visit to the Imaging department Co-ordinate the flow of Imaging outpatient and inpatients. Where appropriate liaise with the portering team to ensure the safe arrival and return of patients to and from the imaging department Ensure the correct disposal of used equipment is followed Adhere to health and safety policies and infection control guidelines, especially during procedures involving bodily fluids. Act as a chaperone for patients Obtain informed consent prior to giving care/therapy in accordance with Trust Policies. Assist the multi professional team to prepare and support patients undergoing treatment and or diagnostic tests. Maintain patients dignity and confidentiality, whilst undertaking examinations of an intimate and high unpleasant and or sensitive nature Assist the multi professional team in preparing patients for procedures/diagnostic tests and ensuring patients dignity is maintained throughout their visit to the Imaging department. Undertake reception duties when required Help to promote and maintain a clean, comfortable and tidy environment in the department which meets the needs of the patients, their relatives/carers, and which complies with Trust infection control and health and safety policies and procedures Contribute to accurate written and computerised documentation relevant to patient care always ensuring confidentiality of patients information Escort and transport non-acute patients with no treatment in progress and/or their relatives/carers to other wards and departments within the Trust via wheelchair, beds and trolleys. Be aware of the importance of good health and health education needs of patients as identified within individual care plans Promote a friendly and welcoming environment for both staff and visitors in order to inspire confidence in the department and Trust. Receive and assist patients and all visitors attending the department in a courteous and professional manner. Ensure request forms and other documentation is correctly completed in line with departmental procedures. Maintain and update accurate attendance, personal and appointment details on the Computerised Radiology Information Systems (CRIS) Update the electronic hospital system to ensure the correct patient details are available on the CRIS. Maintain effective communication with patients, relatives and members of the Multi-disciplinary team regarding all aspects of care demonstrating a variety of communication skills in accordance with the patient group. This includes confidently dealing with queries coming through the department via telephone and face to face, receiving and accurately passing on information to relevant personnel. Provide information to other members of the Multi-disciplinary team on the care/therapy provided. Wearing personal protection equipment and personal dose meters Control the access of other personnel in a designated area. Ensure that correct procedures are followed in the event of an incident or accident Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department. Prepare and undertake agreed clinical activities (These will vary between wards and departments) such as: o Receive and store medication and products o Use of mechanical aids to assist movement and handling of patients o Assist with the preparation of trolleys for use in clinical areas Professional Maintain personal standards of hygiene and promote universal precautions to limit cross infection To wear uniform as agreed by North Bristol Trust Participate in training and development programmes as identified by the department Manager and contribute to the development of others Keep up to date with changing practice attend Trust training programmes as required Ensure the Trusts Policies and Procedures are known and followed Refer to the registered Radiographer/Nurse regarding any situation which is not within your current responsibility Effectively utilise resources within departmental budgetary requirements. Job description Job responsibilities Support registered radiology staff in the provision of essential care to patients by assisting patients whilst in the Imaging department according to trust policy and procedures. Provide an efficient and effective service to both patients, relatives/carers and other staff maintaining a high standard of patient care, assisting radiology staff as required and supervising and caring for a variety of patients in multiple modalities. After completion of relevant training assist radiologists who are undertaking biopsies and other interventional procedures within the Imaging department (including i.e. MRI, CT, Ultrasound, Nuclear Medicine, Fluoroscopy). Preparing the area for sterile and non-sterile procedures and monitoring and supervising the patient during their examination Participate in patient assessment providing a high standard pre and post procedure, including taking patients blood pressure and other general observations to ensure patients wellbeing. Reporting any changes in the patients physical wellbeing to the Radiographer/Nurse in charge Perform specific clinical competencies to enhance the delivery of patient care i.e., cannulation, observations, and aseptic techniques. Have a good understanding of procedures and explain the process to patients offering reassurance to them during their visit to the Imaging department Co-ordinate the flow of Imaging outpatient and inpatients. Where appropriate liaise with the portering team to ensure the safe arrival and return of patients to and from the imaging department Ensure the correct disposal of used equipment is followed Adhere to health and safety policies and infection control guidelines, especially during procedures involving bodily fluids. Act as a chaperone for patients Obtain informed consent prior to giving care/therapy in accordance with Trust Policies. Assist the multi professional team to prepare and support patients undergoing treatment and or diagnostic tests. Maintain patients dignity and confidentiality, whilst undertaking examinations of an intimate and high unpleasant and or sensitive nature Assist the multi professional team in preparing patients for procedures/diagnostic tests and ensuring patients dignity is maintained throughout their visit to the Imaging department. Undertake reception duties when required Help to promote and maintain a clean, comfortable and tidy environment in the department which meets the needs of the patients, their relatives/carers, and which complies with Trust infection control and health and safety policies and procedures Contribute to accurate written and computerised documentation relevant to patient care always ensuring confidentiality of patients information Escort and transport non-acute patients with no treatment in progress and/or their relatives/carers to other wards and departments within the Trust via wheelchair, beds and trolleys. Be aware of the importance of good health and health education needs of patients as identified within individual care plans Promote a friendly and welcoming environment for both staff and visitors in order to inspire confidence in the department and Trust. Receive and assist patients and all visitors attending the department in a courteous and professional manner. Ensure request forms and other documentation is correctly completed in line with departmental procedures. Maintain and update accurate attendance, personal and appointment details on the Computerised Radiology Information Systems (CRIS) Update the electronic hospital system to ensure the correct patient details are available on the CRIS. Maintain effective communication with patients, relatives and members of the Multi-disciplinary team regarding all aspects of care demonstrating a variety of communication skills in accordance with the patient group. This includes confidently dealing with queries coming through the department via telephone and face to face, receiving and accurately passing on information to relevant personnel. Provide information to other members of the Multi-disciplinary team on the care/therapy provided. Wearing personal protection equipment and personal dose meters Control the access of other personnel in a designated area. Ensure that correct procedures are followed in the event of an incident or accident Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department. Prepare and undertake agreed clinical activities (These will vary between wards and departments) such as: o Receive and store medication and products o Use of mechanical aids to assist movement and handling of patients o Assist with the preparation of trolleys for use in clinical areas Professional Maintain personal standards of hygiene and promote universal precautions to limit cross infection To wear uniform as agreed by North Bristol Trust Participate in training and development programmes as identified by the department Manager and contribute to the development of others Keep up to date with changing practice attend Trust training programmes as required Ensure the Trusts Policies and Procedures are known and followed Refer to the registered Radiographer/Nurse regarding any situation which is not within your current responsibility Effectively utilise resources within departmental budgetary requirements. Person Specification Education Essential Minimum two GCSE/O level equivalent to incude English and Maths Evidence of Health Care NVQ Apprenticeship Level 3 or demonstrate equivalent experience Knowledge of medical terminology Work Experience Essential Must be able to work as part of a team and independently Experience of prioritising workload Knowledge Essential Enthusiasm and commitment to working within the health care setting Effectively communicate with the public adn colleagues face to face and over the phone Promote a professional manner Able to meet the physical and educational demands of the role Person Specification Education Essential Minimum two GCSE/O level equivalent to incude English and Maths Evidence of Health Care NVQ Apprenticeship Level 3 or demonstrate equivalent experience Knowledge of medical terminology Work Experience Essential Must be able to work as part of a team and independently Experience of prioritising workload Knowledge Essential Enthusiasm and commitment to working within the health care setting Effectively communicate with the public adn colleagues face to face and over the phone Promote a professional manner Able to meet the physical and educational demands of the role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name North Bristol NHS Trust Address Gate 18 Brunel Building Southmead Road Southmead Bristol BS10 5NB Employer's website https://www.nbt.nhs.uk (Opens in a new tab)